Office Manager, Fresha

• If you’re organised, adaptable, and love to be helpful, this could be the perfect role for you
• We’re seeking someone who’s not only experienced but also full of enthusiasm and energy. If you love making people feel special, enjoy the satisfaction of a well-organised space, and thrive in an environment where no two days are the same, this could be your next big adventure
• Experience: Proven experience as an Office Manager or in a similar role
• Customer-Focused: You’re all about the people—friendly, approachable, and dedicated to making sure everyone feels great
• Communication Superstar: Strong verbal and written communication skills are key
• Organised: You have an eye for detail and can juggle multiple tasks effortlessly
• Tech-Savvy: You’re comfortable with tools like Google Suite and Slack
• Empathetic: You can read people well, handling all situations with care and professionalism
• Calm Under Pressure: You don’t get rattled when things get busy—you stay cool and collected
• Problem Solver: You can think on your feet and tackle challenges head-on
• Adaptable: You’re flexible and ready to embrace change in our dynamic office environment

Desirable

• You’ll be the go-to person for scheduling, flight bookings, and light office support duties, with the added joy of greeting guests and making them feel like they’ve just walked into the friendliest space in the city
• You’ll be supporting the executive team, helping with logistics, from managing their diaries to booking flights for international meetings and everything in between
• You’ll be at the heart of the action, creating a welcoming atmosphere while keeping the office running smoothly
• Front Desk Dynamo: Create a warm, welcoming atmosphere as you greet our employees and visitors with a smile that brightens their day
• Guest Experience Extraordinaire: Be the point of contact for guests—ensuring their visit is seamless and enjoyable, assisting with bookings and providing directions as needed
• Mail Magician: Keep the flow of incoming and outgoing mail efficient—sorting, distributing, and logging deliveries like a pro
• Office Vibes Curator: Help maintain an organised and tidy workspace, ensuring the office feels like a place everyone wants to be
• Supply Sorcerer: Ensure our snacks, refreshments, and office essentials are always stocked and ready, conducting daily checks to keep things running smoothly
• Event Assistant: Pitch in to help deliver regional company events that bring our teams together
• Special Projects: Assist with exciting projects and one-off tasks, contributing to the fun, fast-paced environment at Fresha
• Team Collaborator: Work closely with other regional office teams to ensure smooth communication and coordination across our global network

• Video Intro: Send a video introduction of yourself, 3 - 5 mins long
• First stage: In person interview with People / Talent team, 45 - 60 mins
• Final stage: In person interview with Chief People Officer & panel friends, 60 mins
• Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe