Web Developer, AuditBoard

• Proven experience as a web developer, with at least 5 years of experience
• Expertise in HTML, CSS, and JavaScript
• Demonstrable experience customizing and building themes within Zendesk Guide
• Familiarity with Zendesk curlybars and coding structure
• Solid understanding of user-centered design principles and a strong eye for visual aesthetics
• Experience with API integration
• Familiarity with version control systems (e.g., Git)
• Excellent problem-solving skills and the ability to work independently
• Strong communication skills

Desirable

• We are seeking a skilled and experienced Web Developer Contractor to lead the redesign and redevelopment of our customer-facing Help Center
• This is a project-based contract role with an estimated duration of 3-6 months
• Lead the end-to-end redesign and development of our Help Center, focusing on user experience, scalability, and functionality
• Work with stakeholders to gather requirements and translate them into a clear technical and design plan
• Build a responsive, mobile-friendly interface within the Zendesk platform
• Integrate with our existing knowledge base platform
• Ensure the new Help Center is scalable and easy for our team to maintain and update
• Optimize the site for fast loading times and SEO
• Perform testing and quality assurance to ensure a bug-free and smooth user experience
• Document the technical architecture and provide a handover to our internal team