CloudOps Lead, IQVIA
More information about location
Health IT and clinical research company
Job no longer available
Health IT and clinical research company
1001+ employees
Job no longer available
More information about location
1001+ employees
Company mission
To be a catalyst for innovation in healthcare, to drive healthcare forward every day, and make the extraordinary possible for patients.
Role
Who you are
- Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities
- Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks
- Proficient in Python or similar programming languages
- Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation
- Strong problem-solving skills and ability to work in fast-paced, distributed teams
- Eligible for DBS check and UK Security Clearance
- Familiarity with secure systems handling sensitive data
Desirable
- Experience supporting client-facing systems in public sector or healthcare
- Proactive mindset for identifying operational improvements
What the job involves
- We are seeking a Site Reliability Engineering Lead to head a team delivering mission-critical cloud services for a UK Public Sector client
- This role combines hands-on technical expertise with leadership responsibilities, ensuring high availability, reliability, and scalability of cloud platforms
- You will drive operational excellence, champion automation, and foster collaboration across cross-functional teams to deliver secure, resilient solutions
- You'll lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement
- Manage on-call rota and operational readiness for 24/7 support
- Oversee administrative and resource planning tasks
- Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary
- Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible
- Automate provisioning, configuration, and scaling of AWS cloud resources
- Build and maintain CI/CD pipelines for infrastructure and application deployments
- Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution
- Optimise system performance through metrics, dashboards, and proactive tuning
- Implement cost optimisation strategies for cloud resource usage
- Become familiar with the application and service to be able to provide L2 support
- Co-ordination with Service Management, Engineering & DevOps around application issues
- Develop and maintain disaster recovery and backup strategies
- Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI)
- Maintain comprehensive documentation for infrastructure and operational processes
- Partner with QA, Product, and Development teams to enhance service reliability
- Drive initiatives to improve time-to-market, quality, and resilience of solutions
Salary benchmarks
Our take
IQVIA is a world leader in analytics and clinical research in the life sciences sector. Formed from a merger between IMS Health and Quintiles, it has over 40 years of experience in the sector, growing to become one of the world’s largest contract research organisations, with a network spanning more than 100 countries.
Since its founding, IQVIA has outperformed the market and is focusing on expanding biosimilar firms such as Humira. Humira provides generic drugs from existing medications without needing further data analysis. However, IQVIA’s involvement in new areas of research is likely to offset this trend.
With global medicine spending on track to reach £2.6 trillion by 2030, IQVIA is focusing its efforts on oncology and immunology, the most profitable sectors in pharmaceutical development. It is also building out its technological infrastructure, with a particular focus on artificial intelligence. While it is frank about the limitations of this technology within the sector, it greatly augments the data-handling capabilities of health science teams. Development in this sector is key to IQVIA’s growth plans, which are on track with Q1 2026 seeing an 8.4% increase in year-on-year revenue.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (1 round)
Jun 2013
$1m
GRANT
Total funding: $1m
Company benefits
- Medical, dental and vision coverage
- Telemedicine
- Critical illness coverage
- Prescription coverage
- Disability, accidental death, pet and life insurance
- Employee Assistance Programs
- Mental health support
- Well-being programs and events
- Flexible work environment
- Time off for leisure, personal time and corporate holidays
- Parental leave for birth or adoption
- Paid leave for other life matters (i.e., illness, bereavement, jury duty, military service, etc.)
- Training systems
- AI talent marketplace tool
- Leadership training programs
- Employee recognition programs
- Mentorship programs
- Service awards
- Tuition reimbursement
- Paid volunteer day
- Donation matching
- Employee resource groups
- Office events
- Environmental commitments
- UN Global Impact member
- Retirement and savings plans
- Identity theft protection
- Commuter benefits
Company HQ
Research Triangle, Durham, NC
Leadership
Ari Bousbib
(CEO & Chairman)Was previously CEO of IMS Health, one of the parent companies of IQVIA. Before that held senior leadership positions at United Technologies Company, including COO of Otis and eventually becoming President of the UTC group with responsibility for 150,000 employees.
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