Lead QA Engineer, ServiceUp
Plus equity
Car management platform
Open for applications
Car management platform
21-100 employees
Open for applications
Plus equity
21-100 employees
Company mission
To create the best experience in car repair while empowering the 200,000+ independent auto shops to build stronger relationships with their customers and compete in the new economy.
Role
Who you are
- 5+ years of experience as a Quality Assurance Engineer, with a strong track record of ensuring software quality in complex systems
- 3+ years of experience leading a team in a Scrum framework on medium to large-sized projects, fostering collaboration and driving quality initiatives
- QA Mindset: A keen eye for detail, a passion for delivering quality, and a proactive approach to identifying potential issues before they arise
- Strong Communication: Ability to clearly articulate test findings, risks, and recommendations to both technical and non-technical stakeholders
- Technical Expertise: Experience debugging applications, analyzing logs, and using developer tools to investigate issues
- Database Proficiency: Ability to write and optimize SQL queries for testing and troubleshooting purposes
- Test Automation Experience: Familiarity with automation frameworks (e.g., Selenium, Cypress, Playwright) and API testing tools ( e.g., Postman) is a plus
- Agile & CI/CD Familiarity: Understanding of Agile methodologies, version control (e.g., Git), and CI/CD pipelines
What the job involves
- Service is looking for a highly skilled lead QA Engineer to join our team remotely
- As a core delivery team member, you will be responsible for validating functional and non-functional requirements, ensuring our products meet the highest quality standards
- You’ll leverage both a strong QA mindset and technical expertise to support our development teams in building reliable and scalable software solutions
- Test Planning & Execution: Decompose product requirements into comprehensive test cases, ensuring full coverage of business and technical needs
- Strategic Testing: Leverage a risk-based approach to determine the optimal balance between manual and automated testing, ensuring a strong focus on user experience, performance, and system reliability
- Debugging & Troubleshooting: Investigate issues by analyzing logs, debugging applications, and identifying root causes of failures
- Database Querying: Write and execute SQL queries to validate data integrity and troubleshoot backend issues
- Automation & CI/CD Alignment: Make informed decisions on what, when, and how to automate, balancing efficiency with development speed
- Defect Management: Identify, document, and track defects, working closely with developers to resolve issues efficiently
- Collaboration & Mentoring: Work within a Scrum team, sharing QA best practices and helping teammates improve testing strategies
Our take
Despite $150 billion being spent on auto repair each year, the industry is fragmented. ServiceUp is making car maintenance more convenient by connecting consumers, via its app, to an expert car care advocate who manages the entire repair process.
The autotech company has plans to be an all-in-one platform for car maintenance, offering a unique model that essentially brings the ease of food delivery to the auto repair industry. Its innovative service is seeing success, notably growing its revenue by 20% month-over-month in its founding year, and has built out its repair network to over 150 auto shops across multiple US states.
Already, the market response has been strong. ServiceUp will only strengthen as it uses its 2022 Series A funding to accelerate expansion into new markets, invest in machine learning and artificial intelligence capabilities, product and business development, and expand field operations.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jul 2025
$55m
SERIES B
Sep 2022
$14.5m
SERIES A
Total funding: $69.5m
Company HQ
Los Gatos, CA
Leadership
Brett Carlson
(CEO)Previously founded Betyah and Independent Brokers INC, and acted as Chief Business Officer for Swim.it. Experience as a Consultant for Kinetica, in Sales for Oracle, Resonate Software, Gartner, and Cloudera.
Brett Dashe
(Head of Revenue)Previously acted as Director of Sales for Snap-File, Senior Account Executive for Box, Enterprise Account Manager for Granicus, and Outside Sales Manager for Hilton. Sits on the Board for Dash Data.
Javier Muniz
(CTO)Previously co-founded and acted as CTO for Granicus. Experience as Executive Advisor for PrimeGov, Senior Vice President of Engineering for Crownpeak, Software Engineer for Brodia, and Tools Engineer for WebTV Networks and Microsoft Corporation.
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