Staff Product Manager, Shakepay

• 8+ years of product management experience, with a track record of shipping consumer-facing payments or financial products (P2P, cards, digital wallets, neobanks, bill pay)
• Proven ability to create engaging consumer experiences that drive daily usage, habit formation, and loyalty
• Product craft: end-to-end ownership, hypothesis-driven roadmaps, user-centered discovery, rapid experimentation
• Data-driven: strong skills in SQL, funnel analysis, retention cohorts, and A/B testing
• Excellent communication and storytelling - you energize teams and executives with your vision
• Familiarity with payments rails (Interac, ACH/EFT, card issuing, ledger concepts) and ability to translate complex flows into simple experiences
• Comfortable balancing speed, cost, and compliance when shipping consumer features
• Technical fluency: can confidently discuss API integrations, payment processing flows, and mobile app tradeoffs
• Passion for bitcoin, financial services, and helping Canadians take control of their money

Desirable

• As Staff Product Manager, Cash & Payments at Shakepay, you’ll report directly to our CEO and shape the vision for how Canadians use Shakepay as their everyday money app
• You’ll be responsible for building intuitive, reliable, and delightful cash & payment experiences - from fast Interac transfers and direct deposits, to seamless bill payments, peer-to-peer money sharing, and our Shakepay Card with bitcoin rewards
• This role is highly customer-focused and hands-on: you’ll deeply understand how Canadians want to move and spend money, and translate those insights into features that people love and trust
• You’ll work cross-functionally with engineering, design, operations, and marketing to craft cash products that keep Shakepay at the center of our customers’ financial lives
• Your work will directly impact how Canadians choose Shakepay for deposits, spending, and everyday transactions
• Lead Shakepay’s cash product strategy, with a focus on customer experience, usability, and adoption
• Own and expand core cash features: Interac e-Transfers, direct deposit, bill payments, Shakepay Card (BTC cashback), peer-to-peer transfers, and merchant integrations
• Partner with design and engineering to create seamless, intuitive, and habit-forming payments flows that Canadians love using daily
• Use customer research and data analysis to uncover pain points and opportunities for new consumer-facing features that differentiate Shakepay and delight our customers
• Collaborate with marketing to integrate cash product launches into lifecycle campaigns and growth loops
• Ensure reliability and trustworthiness of all payments experiences, working closely with operations, compliance, and treasury
• Build and manage relationships with external partners (banks, payment networks, etc.) to expand Shakepay’s payments capabilities and ensure seamless delivery for customers
• Regularly share vision, priorities, and progress with leadership and the broader Shakepay team