Senior Product Director, Signifyd

• The profile required for this role is rare. The strongest candidates combine technical depth, commercial judgment, and operational leadership
• You are comfortable owning outcomes that have direct economic impact. You measure success by business results, not roadmap completion
• You understand how product decisions translate into revenue, loss economics, and merchant value. You are comfortable working directly with merchants and discussing model performance, risk economics, and conversion strategy
• You do not need to be a machine learning engineer, but you have led teams that build and deploy ML systems. You can distinguish between research progress and production readiness
• You value speed from insight to production impact. In systems where data advantages compound over time, velocity becomes a competitive advantage
• You will lead a team of senior product managers with deep expertise and strong opinions. You create clarity on priorities, set a high bar for outcomes, and earn trust through judgment and execution

Desirable

• At Signifyd, product leadership and business outcomes are inseparable
• The Senior Director, Product – AI Performance & Risk owns the two metrics that define the company’s success: loss rates and conversion
• Signifyd guarantees every approved order
• When fraud occurs, the company pays for it
• That means the performance of our AI systems directly determines our business economics
• This leader owns the product engine behind those decisions
• You will lead the product organization responsible for the models, data systems, and decisioning infrastructure that determine whether billions of dollars in ecommerce transactions are approved or declined
• Reporting to the Chief Product Officer, you will partner closely with the CTO, Chief Risk Officer, and CEO to drive Signifyd’s next phase of AI performance and product innovation
• You will lead a team of senior product managers and work closely with engineering, data science, and risk teams to continuously improve the systems that power Signifyd’s real-time decisions
• You will lead a team of Product Managers who drive product strategy and execution across five core systems that together power Signifyd’s AI decisioning platform
• What Success Looks Like in Year 1
• Within the first year, this leader is expected to deliver measurable impact across several areas:
• Improved loss rate performance while maintaining strong approval rates
• Meaningful conversion improvements across enterprise merchants
• Deployment of new modeling capabilities into production
• Faster cycle time from model research to live decisioning impact
• Strong product leadership across AI, risk, and decisioning systems
• Success in this role means translating technical innovation into measurable improvements in merchant outcomes