Customer Engineer, Collibra
Product
$104-130k
+ Eligible for additional commission-based compensation & Equity & bonus potential
More information about location
Data intelligence cloud
Open for applications
Data intelligence cloud
1001+ employees
Open for applications
$104-130k
+ Eligible for additional commission-based compensation & Equity & bonus potential
More information about location
1001+ employees
Company mission
To change how organizations use data, so that they can change the world.
Role
Who you are
- 2+ years in a technical customer facing role in enterprise software
- Working experience in creating and delivering presentations, conveying product messaging, and explaining complex technical concepts to both technical and non-technical audiences across various organizations
- Working experience in installing, configuring, integrating, troubleshooting, and diagnosing issues with enterprise software solutions
- A bachelor’s degree or equivalent related working experience is required
- Proficient in communicating effectively with technical and non-technical staff across internal and external organizations
- Able to adapt to new technologies and learn quickly
- Able to work independently and collaboratively
- Knowledgeable about use cases, challenges, and technologies in data management, business intelligence, data science, and data analytics
- Willing to travel up to 15%
What the job involves
- We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise
- As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects
- Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors
- As a Customer Engineer at Collibra, you will be responsible for the technical relationship with the customer throughout the entire customer journey both pre- and post-sale
- You will fill an essential and highly respected role in the sales organization at Collibra, collaborating and building relationships cross-functionally and across geographies for the larger team’s success
- Providing timely technical expertise on Collibra's products to customers, prospects, partners, and internal teams
- Creating and maintaining lab environments and playbooks for successful technical demonstrations and evaluations by peers and partners
- Collaborating with the Product team by giving early product feedback and sharing field observations and customer insights to enhance competitive advantage
- Measures of success:
- Within your first month, you will be able to clearly explain the value of the Collibra platform and understand key concepts and terminology related to it
- Within three months, you will be able to present and demo the Collibra Platform, focusing on architecture and integration, with minimal support
- Within six months, you will achieve a Collibra certification and be able to explain, present, set up, configure, and troubleshoot Collibra Platform integrations with external systems
Our take
Collibra wants to help firms understand data governance. As companies gather ever more data, Collibra helps them understand what data they have, who has access to it and how to move it through a workflow of data analysis tools.
Historically, large corporations have not thought much about the data they collect and how to use it. In this day and age, however, data is super valuable so everyone wants to make the most of it, which has made businesses turn to products such as Collibra's. The company has secured many big-name clients including T-Mobile, Lloyds Banking, and Equifax.
The company's growth has been helped by increasing data privacy legislation like GDPR, which means companies have a legal obligation to be in control of the data they're collecting and giving their employees access to. In 2022, the company was named an Innovation Summit Honoree by the Bank of America’s annual Technology Innovation Summit. It has continued to add new features and integrations to maintain its offering's premium status, including a new data marketplace, which provides a shopping-like experience from which users can access a company’s internal datasets.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Nov 2021
$250m
SERIES G
Apr 2020
$112.5m
SERIES F
Total funding: $605.9m
Company benefits
- {Be}Healthy: Healthcare for yourself and eligible dependents (inclusive of partners/domestic partners), mental health resources and care, tax-advantaged accounts, income protection, discount programs and more! Additionally, we encourage employees to treat their whole self by offering a bi-monthly calendar of events and programming dedicated to our {Be}well initiatives which focus on wellbeing areas including emotional, professional & social, financial, physical, allyship & belonging and giving back.
- {Be}With Family: We offer multiple types of leave so that you can spend time with loved ones, including parental leave, caregiver leave and our annual family day. These are all complementary to our culture in which we value output over hours.
- {Be}Kind: Collibra For Good, Unconscious Bias & Allyship training, Manager Racial Injustice training and Collibra-led fundraisers.
- {Be}Unplugged: Our paid time off programs include vacation, holidays, sick time and compassionate/bereavement leave. We also offer remote-friendly meditation sessions and cooking lessons – all of which you’re actively encouraged to use!
- {Be}Informed: Competitive compensation, bonus potential, private company equity, merit reviews and promotion cycles, company pension, discounts programs, access to LinkedIn Learning, employee referral program, employee rewards & recognition, development programs and more!
- {Be}Together: Community and belonging with our Employee Resource Groups (ERGs) and personal interest groups, ERG-driven events, speaker series, and celebrations, a dedicated DEI council, the virtual Collibra cafe, trivia, bingo games and much more.
- When in-person (office) life resumes, we look forward to more snacks, catered lunches, team offsites and social events (think holiday gift exchange, fundraising events, happy hours, celebrations and more)!
- Unlimited paid time off policy
- Work from home opportunities
Company HQ
Financial District, New York, NY
Leadership
Felix Van De Maele
(Co-Founder & CEO)Previously studied Computer Science and founded Collibra straight after university.
Pieter De Leenheer
(Co-Founder)CTO at 1upHealth. Started Collibra after completing a PhD in Computer Science. Also held the post of Professor of Computer Science at VU Amsterdam. Board Observer at Zenoptics.
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