Product Manager, Kraken
Growth
$110-176k
+ Equity + Bonus
Cryptocurrency exchange
Be an early applicant
Cryptocurrency exchange
501-1000 employees
Be an early applicant
$110-176k
+ Equity + Bonus
501-1000 employees
Company mission
To accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.
Role
Who you are
- 3–5 years in Product Management, with 2+ years of expertise in client onboarding, identity verification, or compliance workflows
- Proven track record of analyzing, optimizing, and scaling processes to drive activation and conversion improvements
- Strong familiarity with KYC/AML standards and global cryptocurrency regulations
- Exceptional analytical skills, vendor management experience, and a history of launching impactful, client-focused products
- Enthusiasm for Bitcoin and the cryptocurrency ecosystem, with a deep belief in our mission
What the job involves
- Join our Growth team, where we drive client activation and redefine onboarding experiences for individual, business, and institutional accounts
- We’re seeking a talented Product Manager to enhance verification success rates by navigating complex KYC requirements and delivering world-class user experiences in a dynamic, regulated industry
- As a key member of the Growth team, you’ll lead the charge in building intuitive, innovative onboarding solutions for our global client base
- Transform client onboarding for Consumer, Business, and Institutional segments
- Design and implement seamless, compliant identity verification solutions tailored to diverse geographical and regulatory requirements
- Collaborate with Legal, Compliance, Regional Operations, and Fraud Risk teams to ensure onboarding processes meet both regulatory standards and fraud prevention goals
- Stay ahead of evolving cryptocurrency regulations to ensure processes remain compliant and effective
- Oversee relationships with ID verification vendors, ensuring efficient integration and high performance
- Identify, assess, and onboard new technologies to continuously elevate the onboarding experience
- Leverage data to uncover trends, analyze bottlenecks, and prioritize opportunities for enhancing client activation rates
- Utilize client feedback and regulatory insights to drive iterative improvements in the onboarding journey
Application process
- This job is accepting ongoing applications and there is no application deadline
Our take
Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity. Kraken’s clients also trade USD, CAD, ETH, XRP, LTC and other digital currencies, on a platform consistently rated the best and most secure bitcoin exchange by independent news media.
Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and one of the first exchanges to offer leveraged bitcoin margin trading.
Kraken are one of the top 3 bitcoin exchanges by volume, behind Coinbase and bit-x with an 18% market share. While this is a competitive space to operate in - the volume of crypto being exchanged every day is very high, so there's space for multiple winners.
Kraken have made a number of acquisitions and have strengthened its world-leading position with the launch of new products, features and apps and a 24/7 multi-lingual support line. The company will continue to provide clients with easier and more versatile ways to participate in the crypto ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
13% female employees
22% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2019
$100m
SERIES C
Mar 2014
$5m
SERIES A
Total funding: $111.5m
Company benefits
- Work where you want: 90% of Krakenites work remotely, we believe people do their best work wherever they're happiest
- Flexibility and Autonomy: We are highly results-focused vs. time-focused. We want you to work when and how you need to keep you at your most proactive
- We value diversity: Our Team is spread across 60 countries. By joining Kraken you'll be part of a truly multicultural organization that values diversity and inclusion
- A new approach to salary: Kraken prides itself on being at the forefront of crypto innovation, and that means the majority of our workforce has the option to be paid in bitcoin
- Equity Options: Kraken owes its success and growth to its people. That's why we offer nearly all our Krakenites a stake in the company
Company values
- Crypto Conviction
- Assume Best Intent
- Innovative
- Collaborative
- Client Obsessed
- Productively Paranoid
- Globally Inclusive
- Humble
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Jesse Powell
(Chairman of the Board)Previously co-founded Verge Gallery & Studio Project, Lewt and Internet Ventures & Holdings
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