Senior Benefits Analyst, Crunchyroll
Contract
$39.71 - $49.62 USD per hour
Streaming service for anime and manga
Open for applications
Streaming service for anime and manga
1001+ employees
Open for applications
$39.71 - $49.62 USD per hour
1001+ employees
Company mission
To create experiences for anime and manga fans, and to enable them to connect through the content they love.
Role
Who you are
- 2+ years of experience in benefits administration or HR operations, supporting U.S. benefits and exposure to Canadian and/or Mexican programs
- Working knowledge of North America health, welfare, and retirement programs, with a strong foundation in U.S. benefits
- Familiarity with benefits-related compliance requirements in the U.S., Canada, and Mexico
- A strong focus on data accuracy and compliance support
- A service-oriented mindset with a commitment to supporting a positive employee experience
What the job involves
- In the role of Senior Benefits Analyst, you will report to the Manager, Global Benefits
- This is slated as a six month contract
- The Benefits Analyst supports the administration and day-to-day operations of Crunchyroll's North America benefits programs, including the United States, Canada, and Mexico
- This role is hands-on, focused on accurate benefits processing, compliance support, data integrity, and employee support, while contributing to continuous improvement of benefits operations
- Support the daily administration of health, welfare, and retirement benefit programs across the United States, Canada, and Mexico, ensuring accurate processing
- Serve as a point of contact for employee benefits inquiries across North America, resolving routine and moderately complex issues and escalating as appropriate
- Assist with the implementation and maintenance of benefit plans, policies, and administrative procedures for U.S., Canadian, and Mexican programs
- Support compliance activities related to benefits programs, including U.S. federal and state regulations (e.g., ACA, ERISA, COBRA, FMLA), applicable Canadian federal and provincial requirements, and Mexican labor and social security requirements, in partnership with internal teams and external advisors
- Administer leave of absence programs, including U.S. FMLA and Paid Family & Medical Leave programs, Canadian statutory and company-sponsored leaves, and Mexican statutory leave programs
- Perform benefits processing activities, including enrollments, life events, terminations, COBRA (U.S.), beneficiary updates, disability, accident and death claims, and leave administration
- Assist with retirement and savings program administration, including U.S. 401(k), Canadian retirement programs (e.g., RRSP), and applicable Mexican savings or retirement plans, as required
- Support the annual North America open enrollment process, including system configuration support, data validation, employee communications, and issue resolution across all three countries
- Maintain accurate benefits data across Workday and vendor systems; perform audits and reconciliations to ensure data integrity for U.S., Canada, and Mexico populations
- Process and audit benefits invoices, research discrepancies, and support resolution of billing issues with U.S., Canadian, and Mexican vendors
- Partner with third-party administrators, brokers, and local vendors across North America to support operational needs and resolve day-to-day issues
- Assist with benefits documentation, employee communications, and training materials tailored to U.S., Canadian, and Mexican audiences
- Support the Manager, Global Benefits and senior team members with reporting, analysis, and special projects as needed
Our take
In recent decades, anime - encompassing Japanese, Korean, and Chinese animation has transitioned from a niche interest to a formidable industry, boasting a global market worth approximately $30B. Despite this growth, distribution has historically posed challenges, with series and films often reaching overseas audiences through disparate channels, if at all. Crunchyroll emerged to address this issue by consolidating the largest collection of anime into a single streaming service.
Sony's acquisition of Crunchyroll in 2021 for $1.75B expanded the platform's reach, integrating Sony's extensive animation library into its offerings. This move also positioned Crunchyroll for heightened competition against streaming giant Netflix, known for its substantial investments in anime production and acquisition. Currently, Crunchyroll maintains an unrivalled library of anime content, boasting over 44,000 episodes, attracting over 21M paying subscribers.
While Crunchyroll initially offered a free, ad-supported tier to its vast community, it appears poised to phase out this option, transitioning to a subscription-based model for all new series. Despite this shift, the platform has implemented a global reduction in fees to stimulate subscription uptake. The success of this strategy remains to be seen, but past experiences with companies like Hulu suggest that it may drive subscription growth and mitigate piracy
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2010
$0.8m
EARLY VC
Feb 2008
$4.1m
SERIES A
Total funding: $4.9m
Company benefits
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually
- Flexible time off policies allowing you to take the time you need to be your whole self
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
Company HQ
Miracle Mile, Los Angeles, CA
Leadership
Kun Gao
(Co-Founder & CEO)Co-founded Crunchyroll in 2006 and served as CEO/General Manager/Board Member until 2018. Previously the founder and CTO of Frappr.com as well as a Product Engineer at HOT or NOT.
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