Senior Data Scientist, Spring Health
Forecasting and Routing
$183.5-205.6k
+ Equity
2-3 days a week in office (2 Embarcadero Ctr, San Francisco )
Personalised mental healthcare
Be an early applicant
Personalised mental healthcare
1001+ employees
Be an early applicant
$183.5-205.6k
+ Equity
2-3 days a week in office (2 Embarcadero Ctr, San Francisco )
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 4–6 years of professional experience in data science, machine learning, or a related quantitative field
- Deep proficiency in Python and SQL, with proven ability to design and maintain production-grade codebases
- Demonstrated expertise in time series forecasting, predictive modeling, and causal inference
- Hands-on experience building and deploying ML models using AWS SageMaker, with strong understanding of MLOps, model monitoring, and lifecycle management
- Familiarity with Snowflake, dbt, GitHub,scikit-learn, and MLflow
- Strong understanding of experimental design, statistical inference, and uncertainty quantification
- Ability to navigate ambiguous or incomplete data, formulate hypotheses, and deliver elegant, data-driven solutions
- Excellent communication skills and ability to synthesize complex analyses into actionable recommendations for leadership
- Demonstrated ownership of projects that delivered measurable operational or business impact
- Passion for applying data science to real-world problems in mental healthcare
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply
What the job involves
- Reporting to the Senior Manager of Data Science, the Senior Data Scientist I on the Routing & Forecasting team will lead the design and deployment of advanced forecasting and optimization models that power Spring Health’s precision care routing systems
- You’ll define the analytical and technical direction for key initiatives that determine how we allocate care resources, predict demand, and ensure that members receive the right care at the right time
- You’ll partner with Product, Engineering, and Clinical Operations to shape the roadmap for intelligent, data-driven care delivery
- Lead the end-to-end design and delivery of high-impact data science projects — from problem framing and hypothesis generation through model development, validation, and deployment
- Develop, implement, and maintain advanced forecasting and routing algorithms, ensuring robustness, scalability, and reproducibility
- Define the technical direction for data science initiatives within the Forecasting & Routing domain, balancing long-term innovation with short-term impact
- Partner with stakeholders across the business to translate ambiguous operational needs into clear research questions and data products that drive measurable results
- Apply advanced statistical and ML techniques to complex forecasting and routing challenges
- Champion MLOps best practices, including automated model monitoring, versioning, logging, and alerting in production environments
- Collaborate closely with engineering to ensure models are deployed efficiently using tools like AWS SageMaker, dbt, and GitHub, with strong observability and CI/CD standards
- Mentor junior data scientists, contribute to peer reviews, and help shape team standards for code quality, experimentation, and documentation
- Communicate insights clearly to technical and non-technical audiences, influencing product and operational decisions through data-driven recommendations
- What success looks like:
- Ownership and successful delivery of multiple, complex data science projects with measurable business impact
- Forecasting and routing models consistently meeting or exceeding accuracy and reliability benchmarks
- Demonstrated leadership in defining best practices in experimentation, MLOps, and model governance
- Strong cross-functional relationships with Product, Engineering, and Operations that result in faster decision-making and higher confidence in model outputs
- Clear evidence of mentorship and technical influence within the data science team
- Contributions to roadmap and strategy that improve scalability, efficiency, and care outcomes across Spring Health’s precision care systems
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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