Lead Product Manager, Juniper Square

• This role requires deep technical acumen, strong product leadership, experience in API ecosystems, great client engagement skills, and the ability to translate complex integration needs into clear, actionable product requirements
• 7+ years of experience as a Technical Product Manager or similar role, with at least 3 years specifically managing API products or technical platforms
• Strong understanding of RESTful API design, data modeling, authentication/authorization frameworks, and integration patterns
• Hands-on experience working with client engineering teams to enable API adoption or build integrations
• Skilled in translating complex technical concepts into clear product requirements
• Experience with cloud platforms (AWS, GCP, Azure) and modern DevOps practices
• Familiarity with third-party APIs, middleware, data integration solutions, or enterprise integration patterns
• Strong technical acumen, analytical mindset, and ability to understand system architectures and data flows
• Excellent communication skills with the ability to interface effectively with technical and non-technical stakeholders
• At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications

Desirable

• We are seeking an experienced Technical Product Manager to lead the strategy, development, rollout, and lifecycle management of Juniper Square’s API product suite
• In this role, you will own the vision, roadmap, and execution for APIs that enable seamless integration between our core platform, our clients’ proprietary technology stacks, and key third-party platforms across the fintech ecosystem
• You will work cross-functionally with engineering, architecture, security, compliance, client success, and business stakeholders to design scalable API solutions that meet rigorous technical and regulatory standards
• You will also work directly with clients’ technical teams to understand their integration requirements and ensure smooth adoption of our API products
• Define and own the API product vision, long-term strategy, and roadmap, aligning with company goals and customer integration needs
• Identify opportunities to expand our API offerings to support new financial products, data capabilities, and partnership integrations
• Implement industry best practices in API-first products to ensure we meet and exceed scale, security and compatibility standards
• Translate business and client integration requirements into detailed product requirements, user stories, and API specifications
• Work closely with engineering and architecture teams to design RESTful API endpoints, data models, versioning standards, authentication mechanisms, and integration workflows
• Prioritize API features, enhancements, and technical debt based on customer impact, business value, and engineering capacity
• Manage full lifecycle of API products including development, testing, documentation, versioning, deprecation, and migration planning
• Act as the primary product-facing technical liaison to client engineering teams, understanding integration requirements and helping them adopt our APIs successfully
• Lead discovery sessions with clients to map data flows, identify integration challenges, and propose API-based solutions
• Support technical onboarding by ensuring clear documentation, sample code, sandbox environments, SDKs, and troubleshooting guides
• Collaborate with implementation and support teams to resolve integration issues and optimize API usage
• Work closely with engineering leads to ensure technical feasibility, scalability, performance, and security of API products
• Partner with security, risk, and compliance teams to ensure APIs meet regulatory requirements and follow best practices for data protection
• Collaborate with product marketing to articulate API capabilities, value propositions, and go-to-market messaging
• Coordinate with sales and client success to provide technical product insights and support pre- and post-sales discussions
• Establish and maintain API governance standards including versioning, documentation guidelines, lifecycle management, and design best practices
• Evaluate and integrate third-party technologies, APIs, and data services that enhance our product ecosystem
• Work with our engineering teams to ensure reliable API deployment pipelines, monitoring, alerting, and uptime performance
• Drive continuous improvements to API usability, developer experience, performance, and reliability
• Success Metrics:
• Increased adoption and usage of core APIs by clients and partners
• Reduced integration timelines and improved developer experience
• Clear and well-defined API documentation, versioning practices, and governance
• Delivery of API roadmap milestones on time and with high quality
• Enhanced reliability, performance, and security of the API platform