Senior Designer, Packfleet
£60-80k
+Stock options
More information about location
2+ days a week in office (Bermondsey, London)
Tech-supported, carbon-neutral delivery
Open for applications
Tech-supported, carbon-neutral delivery
21-100 employees
Open for applications
£60-80k
+Stock options
More information about location
2+ days a week in office (Bermondsey, London)
21-100 employees
Company mission
To empower independent businesses across the UK to offer the best deliveries on Earth, saving them time, money and stress, and putting their customers in control.
Role
Who you are
- We’re looking for a designer to join our team, you'll be fairly senior or perhaps mid way through your career and ready to take the next step
- You'll be an exceptional visual designer, have a great product-mindset, keeping users at the heart of how you think, and have a passion for designing great things which last
- You already have past experience of product and visual design, and will be as comfortable in Figma as you are in illustrator
- You're an experienced Mid-to-senior Product Designer, exceptional in product and visual design, comfortable in Figma
- You’re excited about what we’re doing! We’re a technology company working in a very traditional industry and that gives us a huge opportunity to build something truly different
- You’re comfortable getting hands-on in a very early stage startup environment. We’re still a small team and so you’ll be involved in everything
- You care about the users we are creating products for, being happy to speak to them directly, and love building beautiful products
- You are comfortable in the face of ambiguity and are happy to take on problems without a clear definition or solution
- You care about the team and culture we are building, and understand the importance of giving feedback and supporting others around you
What the job involves
- We’re a new courier company in the UK looking to radically improve the delivery experience for everyone involved. From the people receiving a delivery, to the company sending it and all the folks in the middle like drivers and warehouse managers. So far things are going
- We design and build everything in-house from mobile apps for drivers, branded tracking for recipients, and software for route planning and warehouse management. But also fun physical things which you’re less likely to find in other places. Think: the labels which appear on the boxes, the signage around the hub or how our electric vans look out and about
- As we're a start up every day is different, you’ll need to be flexible switching between working on our products one day and supporting sales or marketing the next
- You're excited to go out and do deliveries with a driver, visiting merchants, handling packages within the depot, and moving beyond ‘design’ when needed, so you get to experience the context you’re designing for first hand
- As the first designer to join me, you’ll be central to setting the culture of the team going forwards. This is a unique opportunity for you to help shape what we build, and how the world sees us. There’s still so much to do and learn, in every aspect of Packfleet — we’re only just beginning our journey!
- You’ll be joining a highly talented team who have come from places such as Monzo, Citymapper, Apple & Skyscanner. They’re all an absolute dream to work with and a real wholesome bunch too
- Crafting a visual identity which matches our world class ambitions
- Designing new features in our product that improve the lives of our merchants, recipients, drivers or our internal operations (or all of the above!)
- Chatting with folks in the team about how we design a feature, whether they’re an engineer or a designer or operations manager
- Sharing your opinions on goals, operational problems, hiring, etc. and giving feedback to others to help us do the best we can
- Chatting with users to gather feedback or help them solve issues they’re having to improve our product for everyone
- Occasionally getting hands-on, going out with drivers to do deliveries or handling packages in the depot, to get an end-to-end understanding of the problems we’re trying to solve
- Getting the opportunity to input into other areas of the business that interest you, whether that’s helping on sales, refining our operations, or anything else
Salary benchmarks
Our take
Whilst it has never been simpler to start and run an eCommerce business, current courier and logistic solutions still lag behind, and often hinder growth.
Packfleet is addressing this issue for small to medium-sized companies by re-designing the delivery process. Its service saves customers money, time, and stress with app-based tracking, seamless interactions, and next-day delivery, all with a simple, transparent pricing structure.
There is considerable opportunity within the £6bn UK parcel market, as eCommerce continues to rise in popularity. Packfleet is currently operating exclusively within London. They will be using their recent funding to expand their customer base and develop their product.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Opportunities to learn
"This is a small tight knight team meaning we have can touch a lot of things and not boxed to one. Packfleet has range of products to work on so it's..."
Funding (last 2 of 3 rounds)
Mar 2024
$10m
SERIES A
Apr 2022
$10.5m
SEED
Total funding: $21.9m
Company benefits
- A competitive internally-transparent salary and generous stock options to everyone in the team
- Private health & life insurance, alongside a therapy & coaching benefit
- The equipment you need to work your best, at the office, or from home
- Learning budget of up to £1k each year to support you to grow in your role
- 35 days of paid holiday & unpaid holiday if you need more, so everyone feels refreshed
- Generous sick leave, including mental health days as we appreciate not everybody can be working at 100% all the time
- Regular team socials, from bowling to board games
- A budget to spend at our merchants each month
- Free deliveries through Packfleet, so you can use our great services yourself
- Our Community Day on the last Friday of every month: a paid day off, to spend doing something you enjoy with others in the team, rest and recuperate, or a bit of both
Company HQ
London, UK
Articles
Leadership
Hugo Cornejo
(Co-founder)Monzo’s first designer, Hugo was responsible for much of the original product vision and execution (and the neon Monzo cards!) and then built and led a 30+ team as VP Design for over 6 years.
Tristan Thomas
(CEO & Co-founder)Tristan spent five years at Monzo as VP Marketing where he built a team from 1 to 25 people, ran the fastest fintech crowdfunding campaigns in history and, grew the customer base from 0 to 5m people.
Josh Garnham
(Co-founder)Josh spent five years building products, teams and features at Monzo, from Credit Tracker & Monzo Plus, to hiring folks into a growing mobile team and nurturing team culture.
People progressing
Nazli joined Packfleet as employee #2 and its very first Operations Manager, over 2.5 years she grew with the company and now leads all things Operations as our Head of Ops.
Diversity, Equity & Inclusion at Packfleet
Josh Garnham (Co-founder)
- If we want to solve problems for people across the UK (and one day around the world), our team has to represent those we’re solving them for and it's important to us that we build an environment that supports and includes them
- We realise that D&I has to permeate everything we do, from our culture to the product we create and the responsibility we have for its wider societal impact
- We also know that work shouldn't be all-consuming and that life outside of work is just-as-if-not-more important. We encourage folks to take holiday, with monthly days of rest, flexible hours and socials designed to be be inclusive of all
- We believe in transparency, and this applies to levels and pay too, which are internally transparent to encourage fairness and help us make tough decisions and not bias to those who are good at negotiating
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