Renewals Manager, Degreed
$125k
OTE
OTE includes both base salary and performance-based incentives
Upskilling platform for businesses
Job no longer available
Upskilling platform for businesses
501-1000 employees
Job no longer available
$125k
OTE
OTE includes both base salary and performance-based incentives
501-1000 employees
Company mission
To help users to achieve their own personal educational missions.
Role
Who you are
- Proven experience managing complex contract renewals in a B2B SaaS environment, particularly with enterprise clients and procurement teams
- Strong negotiation skills with the ability to navigate procurement processes and handle objections to drive favorable outcomes
- Deep understanding of commercial terms, pricing models, and contract structures to support gross and net revenue retention
- Ability to design and scale repeatable, efficient renewals processes that support global operations
- Strong cross-functional collaboration skills with experience working alongside Sales, Customer Success, Legal, and Finance teams
- Solid forecasting skills with the ability to provide accurate, data-driven insights on renewal risk, pipeline health, and revenue projections
- Willingness to operate across global time zones to support contract deadlines, executive escalations, and urgent negotiations
- Comfort working in ambiguity and building new processes from scratch in a fast-paced, growth-oriented environment
- For remote and hybrid roles, you’ll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively
What the job involves
- As a Renewals Manager at Degreed, you’ll be at the forefront of driving revenue retention and expansion by owning and scaling our global renewals strategy
- This is a high-impact opportunity to build a critical function from the ground up — designing streamlined workflows, aligning cross-functional teams, and leading contract negotiations with our global enterprise clients
- In this role, you’ll work across Sales, Customer Success, Legal, Finance, and Operations to reduce churn, unlock growth, and deliver measurable value at every stage of the client lifecycle
- Own the end-to-end renewals process across Degreed’s global enterprise accounts, partnering with Customer Success and Sales to drive successful outcomes
- Design and implement scalable, efficient processes for renewals and upsells, aligning stakeholders and optimizing deal workflows
- Collaborate with Account Directors and Customer Success Managers to define renewal strategies that align with customer success and retention goals
- Lead commercial negotiations with customer procurement teams, working closely with Legal, Finance, and Sales Operations
- Forecast renewal revenue with accuracy, tracking pipeline health, identifying risks, and reporting outcomes to leadership
- Serve as a key escalation point for complex, high-value renewals, aligning internal teams and guiding negotiations
- Define and evolve Degreed’s global renewals operating model, including process standards, ownership, and team collaboration
- Continuously identify and implement process improvements to enhance speed, efficiency, and consistency across renewals
- Support renewal activities across time zones as needed to meet critical deadlines and contract milestones
Application process
- We will inform all candidates if we decide not to move forward with them at any stage, ensuring closure. However, please note that due to the high volume of candidates, feedback on applications or interviews will be communicated through an automated message and we will not be able to provide specific feedback, even if requested
Our take
Platforms to help employers upskill their people have become more in-demand in recent times. Degreed is a high-calibre name in this space, used by over a third of Fortune 500 companies. Some of their best known clients include Pepsico, Shopify, American Airlines, Boeing, HP and Visa.
Alongside providing courses, books, videos, articles and podcasts for skills development, the company uses the data it gathers to connect learners with suitable projects and job opportunities. This is where Degreed’s best value lies, as employees are more likely to trust and remain loyal to companies where they can see a path for how skills development allows for career growth.
With strong support and funding, Degreed is well-positioned to continue its growth trajectory. As organisations seek to differentiate themselves as workplaces, and use employee benefits to this end, there should be no shortage of potential clients for the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Feb 2023
$50.9m
LATE VC
Apr 2021
$153m
SERIES D
Total funding: $388.4m
Company benefits
- Remote-work company with small offices where the biggest concentration of our people live
- Team lunches, travel budgets for on-site visits, virtual happy hours, weekly all-hands meetings & monthly release parties
- Generous & flexible time off
- Best-in-class tech & software, including for your home office
- Health, dental & vision 🇺🇸
- Dependent care allowance 🇺🇸
- 401(k) matching 🇺🇸
- Quarterly personal learning fund 🇺🇸
Company HQ
Pleasanton, CA
Leadership
David Blake
(CEO & Co-Founder)David started his career as an Oliver Wyman Management Consultant, before leaving after a year and a half to found Chegg. He then co-founded Degreed in January 2012, serving as CEO until 2018 and Executive Chairman since.
Eric Sharp
(CTO & Co-Founder)Director of Software Dev at MediConnect Global, acquired by Verisk for $348M.Developer and director at Novarad.
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