Senior Product Manager, Spring Health
Member Experience
$172.4-215.5k
+ Stock options
Personalized mental healthcare
Be an early applicant
Personalized mental healthcare
1001+ employees
Be an early applicant
$172.4-215.5k
+ Stock options
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 5+ years of consumer-facing product management experience across web and mobile apps; some AI and/or personalization experience strongly preferred
- Self-starter with bias to action, comfort with ambiguity, and orientation towards business outcomes
- Proven track record of delivering successful products, ideally in a startup or fast-paced environment
- Excellent analytical, decision-making, and problem-solving skills
- Strong interpersonal and communication skills, with the ability to communicate complex concepts clearly and persuasively across different audiences
- Experience working with cross-functional teams in a collaborative environment
- Familiarity with agile development methodologies and user-centered design principles
Desirable
- Healthcare / health tech or benefits tech experience
- AI / ML / personalization experience
- Hypergrowth start-up experience
- Fluency with Looker, Mixpanel, and/or Iterable
What the job involves
- We are looking for an experienced Senior Product Manager to lead critical initiatives in support of enhancing & extending our member experience
- You will be responsible for developing and executing on your team’s roadmap in partnership with cross-functional partners across the business
- Contribute to our mission to eliminate every barrier to mental healthcare for our members
- Work with the leadership team and wider Product org to set strategy within your team’s scope and act as the subject matter expert within that scope for the organization
- Define, own, and socialize a data-driven roadmap that balances user & business needs with technical decisions and constraints
- Lead and engage a cross-functional team of engineers, designers, subject matter experts, and data scientists to deliver high-impact products
- Develop goals and associated KPIs to understand the impact of your team’s work and iterate on launches, in partnership with Data Science
- Develop deep relationships with cross-functional partners (design, engineering, data science, operations, sales, marketing) to gain an understanding of the key problems to focus on, and ultimately scope, plan, execute and launch valuable and high-quality experiences across both web and mobile platforms
- Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders
- Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive
- Partner closely with Go-to-Market to develop product positioning and ensure cross-functional awareness for product changes
- What success looks like in this role:
- Continuously enhance our member experience and deliver value for our members, customers, and business
- Build trusting relationships with cross-functional teams
- Deliver market-leading customer & member satisfaction, usability, and outcomes
- Exceed business objectives
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalized, failing to deliver the personalized mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalized care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioral health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasizing the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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