Senior Manager Product Security, ServiceNow
People Leader
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience building project plans, managing deadlines, and monitoring project progress. Background working on a Product Security team is preferred
- 5+ years of experience leading a software security team with an emphasis on scoping and overseeing delivery of application security research and/or software reviews. Prior experience in application security consulting management preferred
- Strong verbal communication skills with an emphasis on application remediation processes
- Experience developing software fault injection or fuzzing solutions recommended
- Experience with Threat modeling and threat modeling tools recommended
- Ability to deliver technical documentation and communicate technical concepts to both non-technical business users as well as technical stakeholders
- In-depth knowledge of common web application vulnerabilities (OWASP Top Ten)
- Experience with network and system security hardening recommended
- Developer level proficiency in at least one language - Python, Java, or JavaScript preferred
- Degree in computer science / engineering, informatics, mathematics/statistics, or equivalent work experience
- MBA degree preferred
What the job involves
- The Security Research team produces investigative reports that drive a reduction in operational security risk
- Paired with a toolkit of code/program and dynamic environmental analysis skills, Security Research provides guidance on primary security controls, best practices, and product enhancement
- Exploration techniques focus on problems broadly, measuring industry trends and product insecurity across ServiceNow’s cloud environment
- A goal of the Research team is to continually drive ServiceNow’s reputation as a leader in cloud security
- As a Product Security Research Manager, you’ll be responsible for overseeing a team that performs software security auditing and research
- This will require experience with project scoping and management for targeted application security review
- Coordinating work will require a deep dive of knowledge of application security concepts including secure code review, debugging, dynamic web application analysis and threat modeling
- Lead a team of experienced application security professionals focused on the security of ServiceNow’s platform of platforms and general software security research (including non-proprietary Common of the shelf software (COTS) and open-source software)
- Assist with development/curation of social media content created by the Security Research team
- Assist with targeted security audits of the ServiceNow SaaS platform with an emphasis on software security
- Oversee the development of targeted fuzzing solutions
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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