Accounts Receivable Specialist, tentree
CA$60-80k
More information about location
3 days a week in office
Sustainable clothing brand
Be an early applicant
Sustainable clothing brand
21-100 employees
Be an early applicant
CA$60-80k
More information about location
3 days a week in office
21-100 employees
Company mission
To empower humanity to make an impact through trees.
Role
Who you are
- 4+ years of progressive experience in accounts receivable, credit, or collections in a wholesale environment
- Demonstrated experience setting credit limits and payment terms
- Experience administering A/R insurance (EDC strongly preferred)
- Strong understanding of the order-to-cash cycle
- Intermediate to advanced Excel skills (pivot tables, lookups, analysis)
- Experience with ERP systems (NetSuite preferred)
- Experience with collections or invoicing tools considered an asset
- Strong communication skills with the ability to have firm but professional collections and credit conversations
- Highly organized, detail-oriented, and process-driven
- Analytical mindset with strong business judgment
- Comfortable working independently in a fast-paced, growing environment
- Collaborative and able to work cross-functionally with Sales, Operations, and Finance
What the job involves
- As tentree’s wholesale business continues to scale, we are seeking an experienced Accounts Receivable Specialist to own end-to-end A/R operations and credit administration
- This role goes beyond transactional processing and requires independent judgment in setting customer credit limits, establishing payment terms, and administering A/R insurance with Export Development Canada (EDC)
- The Accounts Receivable Specialist plays a critical role in protecting cash flow, reducing credit risk, and enabling Sales by ensuring customers are properly set up with appropriate terms and limits ahead of each selling season
- This role works cross-functionally with Sales, Operations, and Accounting to support a healthy order-to-cash cycle while maintaining strong customer relationships
- Independently assess customer creditworthiness and establish credit limits and payment terms using credit tools and data sources (e.g. D&B, SICA, financial statements, credit references, and historical payment behavior)
- Review and adjust customer terms and credit limits on an ongoing basis to reduce delinquency and bad debt risk
- Serve as the gatekeeper for order release when customers exceed approved credit limits or payment terms
- Partner with Sales and Operations to resolve customer service issues related to credit holds or order release decisions
- Build, maintain, and adhere to credit policies and controls that reduce financial risk
- Administer tentree’s accounts receivable insurance policy with Export Development Canada (EDC)
- Submit coverage requests, manage insured limits, and ensure ongoing policy compliance
- Monitor insured accounts and prepare and submit claims when required
- Act as the primary point of contact with EDC for A/R insurance matters
- Own the end-to-end wholesale A/R process, including invoicing, cash application, and collections
- Manage the workload of the outsourced junior A/R service provider
- Manage the order-to-invoice process to ensure accuracy, timeliness, and strong customer experience
- Proactively manage collections on overdue accounts and escalate issues to Sales or leadership as needed
- Maintain and monitor the A/R inbox, ensuring timely and professional responses to internal and external inquiries
- Maintain excellent relationships with wholesale customers while effectively navigating difficult collections conversations
- Prepare and analyze A/R aging reports, collections metrics, and forecast incoming cash receipts for management to analyze cash flow
- Provide insights into trends, risks, and customer payment behavior to the Accounting Manager
- Support month-end close activities related to accounts receivable and the order-to-cash cycle
- Partner with Accounting to strengthen internal controls and improve A/R processes
- Identify opportunities to improve A/R, credit, and collections processes as the business scales
- Support ad-hoc projects related to systems, controls, or operational efficiency
- 6 Month Goals:
- Credit limits and payment terms prepared and in place for FW26
- Full ownership of Accounts Receivable functions, including the A/R inbox, invoicing, and collections processes
- Aged receivables over 60 days consistently maintained at less than 10% of total A/R
- Strong, trusted working relationships established with internal partners, external sales representatives, and wholesale Accounts Payable contacts
Our take
A worldwide increase in awareness of the negative effects that fossil fuels have on the planet has led to many companies and individuals actively attempting to reduce their carbon footprint. However, less attention is being put on the importance of trees and natural habitats to the planet, which are routinely destroyed by large brands within clothing and other industries.
Tentree sells sustainable clothing and accessories, aiming to provide organic clothing that minimizes its carbon footprint whilst contributing to sustainability projects. The company achieves this by promising to plant ten trees for every product sold, manufacturing its products through sustainable materials at ethical factories, and collaborating with habitat preservers such as National Geographic.
Whilst other brands claim to plant trees whenever they sell a product, Tentree stands out by existing primarily as a sustainable B Corporation helping habitat preservation, whilst also planting trees to counteract its carbon footprint. The company takes this further by ensuring that the materials used and the manufacturing process are carbon-minimal, ultimately contributing to the company becoming fully carbon-negative.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Company benefits
- Extended Healthcare Plan: Because accessible healthcare is something our team cares deeply about. Doing your best work starts with feeling your best, consistently
- Generous Paid Days Off: We believe that rest is as important as action. At Tentree, we reward taking time off in a way that renews you
- Ability To Work From Home With Flexible Hours: Fact: everyone has different hours of the day that they feel most productive. We do our best to honor this
- Opportunities For Training and Development: Interested in another part of the business? We believe that knowledge is power, so we do our best to make the entire business your oyster
- Employee Discounts: We repeat, employee discounts. We’re really proud of all the products we create and the good they do, so naturally, we want to make it easy for our employees to rep Tentree wherever they go
- Discretionary Bonus: We’re in the business of rewarding good work. If you're passionate about what you do and it shows, we want to thank you in a tangible way
Company HQ
Mount Pleasant, Vancouver, BC
Leadership
Derrick Emsley
(CEO & Co-Founder)Experience as co-founder of Greenfield Carbon Offsetters from 2007 to 2011. Co-founder and CEO of Veritree since 2021.
David Luba
(Director of Sales & Co-Founder)Experience as a Sales Professional for Future Shop. Co-founder and Head of Partnerships for Veritree since 2021.
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