Account Executive, Jobber

Inbound

$80k

OTE

$50k

BASE

+ Equity rewards. Commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE

Salesforce

Junior and Mid level

Remote from Canada

Job tracking and customer management software for home service businesses

Job no longer available

Job tracking and customer management software for home service businesses

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Job no longer available

$80k

OTE

$50k

BASE

+ Equity rewards. Commission structure is uncapped and paid out monthly, meaning there is potential to earn beyond the stated OTE

Salesforce

Junior and Mid level

Remote from Canada

1001+ employees

B2BCommunicationCustomer serviceFinancial ServicesSaaSMobile

Company mission

To help home service professionals around the world win.

Job

Company

Role

Who you are

Demonstrated experience in a sales environment with commission and/or targets. You can speak to them, and can speak to how you were successful
To drive urgency and excitement. You will be required to sell in a dynamic environment with a fairly short sales cycle. You should be energized by high volume and the prospect of uncapped earning potential!
To be driven, tenacious and disciplined.. You won’t win over every prospect, and there will be many highs and lows. It’s about how you balance those ups and downs and bring the best of what you have to the job daily
To find solutions. If something isn’t going right, you’ll take care of it. Not every conversation will be the same, and you're quick at thinking on your feet
To be data driven. Being able to source, interpret and create a narrative based on data will be key for your own success as well as the small businesses you’re supporting
To be coachable and adaptable. The sales team is always changing and evolving, so being flexible and good with change and ambiguity is important
To enjoy technology. We're working hard to empower the world with mobile technology and are looking for someone who wants to share their excitement
To have a clear and confident communication style. You should have the ability to actively listen and consult with our customers and get a true understanding of who they are and what they need. This position involves a good deal of phone time, so these skills are imperative
Previous experience with a Customer Relationship Management (CRM) system, preferably SalesForce

What the job involves

Reporting to the Manager, Inbound Sales, the Account Executive will play a significant role in developing relationships and trust with small businesses in our journey to power the world of mobile services. Our sales process while quick is highly consultative, and helping the customer understand the value and efficiency Jobber could provide their company is paramount
Drive connection with potential customers through phone, email, and sms outreach
Connect with small businesses to develop an understanding of their challenges and goals
Provide recommendations on how to best utilize Jobber, from specific workflows to feature fits
Demonstrate the value of Jobber through conversation, social proof and product demonstrations
Work with the Sales Development Representatives (SDRs) to provide the best customer experience and exposure to the Jobber product
Track key information in Salesforce for follow-up, knowledge sharing, and analytics
Please note: To best help our customers, we're looking to make sure we have coverage across all our hours and days we're open, which is Monday to Thursday from 6 am MT to 8 pm MT, then Fridays to Sunday from 6 am MT to 6 pm MT. This role will require a non-standard shift of:
Monday - Friday, 11 am - 8 pm MST
Sunday - Thursday, day shifts
Tuesday - Saturday, day shifts

Our take

For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.

Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.

What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

15% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 7 rounds)

Jan 2023

$100m

SERIES D

Jan 2021

$60m

GROWTH EQUITY VC

Total funding: $185.8m

Company HQ

Downtown, Edmonton, AB

Leadership

Sam Pillar

(Co-Founder & CEO)

Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.

Forrest Zeisler

(Co-Founder & CTO)

Experienced Developer, with a degree in Engineering from the University of Alberta.

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