Customer Success Manager, Red Ventures
Bankrate
$80-125k
Salary dependent on location
More information about location
Media and publishing company
Open for applications
Media and publishing company
1001+ employees
Open for applications
$80-125k
Salary dependent on location
More information about location
1001+ employees
Company mission
To partner with brands in order to connect customers with the products and services they need most.
Role
Who you are
- We’re looking for a Customer Success Manager (CSM) who thrives at the intersection of data, strategy, and partnership
- 2+ years of experience in Customer Success, Partner Management, Account Management, Strategy, or Consulting. Experience within Financial Services (Banking, Fintech, BaaS) a plus
- Analytical and commercially minded — you understand how data translates into growth
- Excellent communicator — you can simplify complexity and tell a story with insights
- Entrepreneurial and adaptable — you thrive in fast-moving, collaborative environments
- Relationship-first — you build credibility and influence through trust and expertise
What the job involves
- In this role, you’ll own relationships with a portfolio of leading financial institutions and digital banks—helping them unlock growth through insight, execution, and collaboration
- You’ll combine analytical problem-solving with commercial instinct, building strategies that deliver measurable impact for your partners and the business
- You’ll act as strategist, operator, and relationship owner: translating complex performance data into clear recommendations, driving execution across teams, and ensuring that every initiative contributes to long-term partner success
- You’ll also develop enduring relationships built on transparency and shared growth—aligning on mutually beneficial incentives that strengthen trust and performance over time
- Own partner success: Build and deepen relationships with key partners, ensuring alignment between their business goals and Bankrate’s solutions
- Connect strategy to execution: Analyze performance data to identify opportunities, recommend optimizations, and drive measurable results
- Lead conversations that matter: Run partner reviews and business discussions that translate insights into action
- Collaborate to grow: Work closely with analytics, marketing, and product teams to unlock performance opportunities
- Think like a builder: Contribute to playbooks and best practices that strengthen our approach to partner success
- What You'll Get:
- Strategic exposure: Work directly with senior leaders and top-tier financial institutions
- Ownership: Shape and deliver strategies that drive partner growth and retention
- High-growth environment: Join a team that values experimentation, accountability, and speed
- Purposeful impact: Help millions of consumers and hundreds of partners achieve better financial outcomes
Our take
Red Ventures was founded in 2000, shortly before the dot-com bubble burst. It survived the crash, however, and has grown into one of America's biggest digital media companies. Its brands include Lonely Planet, Healthline and TV Guide.
The company was last valued at around $11 billion, which is evidence that its focus on momentum and adaptability has proven successful. Red Ventures is one of the major companies leading the shift towards intent-based media. It has acquired a range of specialist sites and publishing houses that serve the travel, tech and health sectors.
Red Ventures has managed to successfully out-compete rivals by moving away from the more traditional direct sales approach. Instead, it has focused on guiding customers towards purchases on other sites, and then taking a commission. The company's agility and laser-sharp focus on advice and specialty subjects will prove invaluable in the years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (1 round)
Jan 2015
$250m
LATE VC
Total funding: $250m
Company benefits
- Commission potential (role dependent)
- Health insurance coverage (medical, dental and vision)
- Life Insurance
- Short and long-term disability insurance
- Flexible Spending Accounts
- PTO
- Holiday pay
- 401(k) with match
- Employee assistance program
- Paid parental bonding benefit program
Company HQ
Indian Land, SC
Leadership
Ric Elias
(CEO & Co-founder)Has served as CEO of Red Ventures since 2000.
Salary benchmarks
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