Senior Product Designer, Zipline
Learning
$120-180k
Salary applicable for US based candidates. For candidates based in Canada: $106,900 - $160,400 CAD + Stock Options
Communications and task management solution
Be an early applicant
Communications and task management solution
101-200 employees
Be an early applicant
$120-180k
Salary applicable for US based candidates. For candidates based in Canada: $106,900 - $160,400 CAD + Stock Options
101-200 employees
Company mission
To transform how retail operates by making it easier for employees to do their jobs.
Role
Who you are
- 5+ years experience designing UX/UI solutions for desktop and mobile
- Outstanding portfolio showcasing a foundation in information architecture, UI & interaction design, visual design, and working with design systems
- Experience driving user interviews and concept testing with customers
- Experience partnering with Product and Engineering to develop the rationale, options, and execution plans for your features
- Retail experience is an asset, but not required
- Experience designing for integrations is ideal, but not required
- Proficient in tools such as Figma, Slack, Google Docs, etc
- Ability to act with empathy and intentionality towards customers and colleagues
- Ability to listen, understand, share, and collaborate with your teammates
- Self-motivated, curious, and dependable
What the job involves
- Want to do meaningful design work at a mission-driven company, and have a real impact on the lives of millions of people working in retail? As a Senior Product Designer at Zipline you will do just that - solving complex and interesting problems that help retail workers keep their day on track
- At Zipline, our mission is to bring retail operations out of the dark ages and give companies effective tools that their employees love to use
- You will help improve the way that this 4.4 trillion dollar industry communicates with its store employees and save them from sad, slow, inefficient systems (think fax machines, voicemails, and the postal service)
- We are looking for a Senior Product Designer for our learning and development-focused team to collaborate with product and engineering to drive concepts from idea to design to launch - balancing strategic direction with tactical execution to create high quality solutions our customers will love
- You will dive deep into parts of the Zipline product, solving critical user needs and shipping solutions to challenging problems
- You’ll help define and create the experiences for how retail employees learn, develop, and engage with each other and their organizations
- As part of your scope of work, you’ll be responsible for the design of Zipline’s Learning product — including how courses and certifications are created and managed, how retail employees engage with the content, and more
- The user experience matters to us and our customers (Gap Inc, Allbirds, Lululemon, LEGO, and many more), and we want you to be part of shaping that!
- Collaborate with Product and Engineering on setting long-term goals and direction, balanced with the incremental steps it will take to get there
- Drive user research to better understand customer needs and gather feedback on concepts and solutions
- Design flows, sketches, prototypes, UI, visual design, and more that solves customer needs and problems
- Solicit feedback from your teammates and colleagues on the effectiveness of your ideas and design solutions
- Facilitate design discussions, drive alignment on solutions, iterate on use cases and constraints, and ensure a high-quality UI and experience for our users
- Execute quickly and efficiently, iterating and improving our product over time
- Contribute to improving team processes and operations as part of a remote organization - demonstrating good communication and collaboration through leading by example
- Promote a collaborative and inclusive environment for the team
Our take
Zipline is a communication and task management platform that helps business HQs across a range of industries to communicate with their field teams. In the modern digitizing landscape, its tools empower staff to increase productivity and boost morale by providing agile communication and engagement solutions, granting the ability to relay true and timely information where it needs to be.
The platform ensures that all communication channels are simplified into a single system. This means employees don't have to coordinate information from different sources - avoiding the loss of, or failure to prioritize, crucial information.
Zipline counts a host of national chains amongst its client base, including Sephora, L.L.Bean, Gap, Hy-Vee, Lush Cosmetics, TOMS and Torrid. As the first solution on the market to combine communication and task management, the company cemented itself as a must-have tool for many businesses, and continues to add more and more different industries to the list of those it serves.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2021
$30m
SERIES B
May 2019
$9.6m
SERIES A
Total funding: $39.6m
Company benefits
- Dental and vision plans
- Wellness allowance
- 401k plan
- Computer accessories and office set up
- Education stipends
- Work from home opportunities
- Health insurance
Company HQ
Outer Sunset, San Francisco, CA
Leadership
Jeremy Baker
(Co-Founder)Experienced Founder and Software Developer, having set up MightyHive and worked at Yahoo! as a Senior Prototyper.
Melissa Wong
(CEO & Co-Founder)Previously worked for 3 years at Horn Group, holding various Sales and Account Management roles. Prior to that, she managed Corporate Communications at Old Navy.
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