Senior Product Designer, Pomelo Care

• 7+ years of experience designing and delivering high quality digital tools in organizations working in complex problem spaces
• Proven track record of independently leading thoughtful user research processes that directly evaluate potential design directions
• Excellent systems-thinking skills, connecting product and operational changes to meet the needs of users
• Strong communication skills, especially when describing complex research and design concepts to audiences who may not be that familiar working with designers
• Portfolio required demonstrating the design work you’ve done — including problems you were tasked with solving, approaches you took, and outcomes delivered

Desirable

• As a Senior Product Designer, you'll be instrumental in building tools and experiences that serve our clinical teams and patients
• Your designs will directly impact how users interact with our platform, from clinician workflows to patient-facing applications
• A deep understanding of both patient needs and clinical workflows will be essential for this role
• This role will report to the VP of Product Design
• Shape design strategy: Envision and lead design strategy for your cross-functional team, built on a strong understanding of how our clinical teams deliver care and how Pomelo fits into our patients' lives
• Design and prototype high-impact user experiences: Craft and rapidly iterate on intuitive, end-to-end experiences that solve specific challenges for our diverse user base, from streamlining clinical workflows to enhancing patient engagement
• Drive cross-functional alignment: Facilitate workshops and discussions with product, engineering, clinical, and operational stakeholders to drive towards holistic solutions that prioritize seamless care coordination and rapid patient benefit
• Champion data-informed improvements: Utilize user research, usability testing, and relevant data to continuously refine and enhance our products, ensuring they demonstrably improve patient care, increase user satisfaction, and help Pomelo achieve its goals
• Elevate design standards: Act as a strong advocate for user-centered design principles across the organization, contributing to our design system and mentoring others to elevate the overall quality and impact of our solutions

• Portfolio required demonstrating the design work you’ve done — including problems you were tasked with solving, approaches you took, and outcomes delivered