Senior Product Designer, Salary Finance

• Significant experience (typically 5+ years) designing consumer-facing digital products, with a portfolio that demonstrates world-class craft
• Deep empathy for users—you instinctively seek to understand people’s real problems before jumping to solutions
• Strong commercial awareness: you understand that great design drives business outcomes, not just user delight
• Expertise in Figma and confidence working within or building design systems
• Excellent problem-solving skills with the ability to articulate ‘why’ behind every design decision, not just ‘what’
• Experience conducting user research (interviews, usability testing, surveys) and synthesising findings into actionable insights
• A collaborative mindset—you thrive when working closely with engineers, product managers, and stakeholders
• Comfort with ambiguity and the ability to adapt your process to the situation, knowing that ‘perfect’ is context-dependent
• A genuine passion for social impact and building products that make a meaningful difference to people’s lives

Desirable

• This role exists to solve problems where the answer isn’t known yet. You’ll design entirely new product experiences that help people move from repaying debt to building savings, a behavioural shift that most fintech companies have failed to crack. You’ll drive the end-to-end design process from early-stage user research through to pixel-perfect handoff, working alongside Product Managers and Engineers in a small, high-impact team
• If you want your design work to measurably improve people’s financial lives, this is one of the most meaningful roles in UK fintech right now
• You’ll work end-to-end across discovery, design, and delivery. Specifically:
• Lead the design of new product experiences that increase user engagement with savings and financial wellbeing tools
• Own the UX strategy for transitioning loan customers into savings products—a critical commercial and social impact challenge
• Conduct and synthesise user research to identify unmet needs, then translate insights into testable concepts and validated designs
• Facilitate ideation sessions with cross-functional teams, bringing structure and creativity to ambiguous problem spaces
• Produce high-fidelity designs and interactive prototypes in Figma, working within and evolving our design system
• Partner closely with Engineers and Product Managers to ensure designs are built faithfully and shipped with quality
• Define and track experience metrics (task completion, adoption, NPS) to measure the real-world impact of your design decisions
• Represent Product Design across the business, articulating the team’s approach, rationale, and value to stakeholders
• Contribute to the growth of the design practice through mentoring, critique sessions, and process improvement
• First 30 days: You’ve immersed yourself in user research, understood the product landscape, and built strong working relationships with your squad and the existing Product Design team
• First 90 days: You’ve shipped your first design iteration and are running usability tests. You’re contributing meaningfully to design critiques and squad planning
• First 6 months: You’ve delivered a measurable improvement in a key experience metric. You’re recognised as a trusted design partner across product and engineering

• Phone call with our Talent Manager - 20 mins
• Video interview with Hiring Manager - 30 mins * Please note we would like to review your portfolio ahead of this stage
• Final stage - An in-person session involving a practical Case Study and meetings with the Hiring Manager, Head of Department, and the wider team to assess cultural fit and problem-solving abilities - 90 mins