Office Manager, Bazaarvoice
$65-70k
+ Bonus
UGC-based shopper engagement platform
Job no longer available
UGC-based shopper engagement platform
1001+ employees
Job no longer available
$65-70k
+ Bonus
1001+ employees
Company mission
Bazaarvoice's mission is to build smarter shopper experiences across the entire customer journey.
Role
Who you are
- 5-10 years experience in Office Management or workplace operations in a corporate environment
- Experience supervising or managing team members
- Strong interpersonal and communication skills, with a focus on customer service
- Experience planning events and coordinating office programs
- Demonstrated success in managing office moves
- Strong attention to detail and organizational abilities
- Proficiency in Microsoft Office, especially Excel
- Experience managing outsourced service providers and monitoring performance
- Familiarity with cost-saving initiatives and budget tracking
- Ability to think critically and problem-solve in a dynamic environment
- Supervisory or team lead experience is a plus
- Willingness to occasionally support projects requiring travel or off-hours work, including visits to other Bazaarvoice office locations as need to support team initiatives
What the job involves
- We are hiring an Office Manager to oversee day-to-day operations of the Austin headquarters, which serves as our largest global office.
- The position is critical to maintaining a professional, efficient, and engaging workplace experience for employees and visitors.
- This hire will reduce leadership burden on the Global Facilities Director by taking over front desk supervision and local office management responsibilities
- Supervise the Front Desk Facilities Coordinator, providing direction, feedback, and performance management
- Plan and coordinate in-office events, team lunches, celebrations, and executive visits
- Serve as the primary point of contact for all Austin-based office services and needs
- Coordinate new hire onboarding logistics including desk setup and office tours
- Develop and implement local office procedures and best practices
- Track, manage, and update Certificates of Insurance (COIs) in collaboration with the Legal team, vendors, landlords, and/or property managers
- Assist the Facilities Director in collaborating with architects, engineers, and contractors on facility improvement projects
- Lead onboarding and training for workplace tools such as space booking or lease management software
- Prepare communications and signage for local initiatives, holidays, and operational updates
- Develop and maintain office inspection checklists to monitor building quality and equipment functionality
- Oversee equipment preventative maintenance schedules to ensure critical systems operate effectively across all sites
- Drive sustainability initiatives and energy tracking across all offices; support broader Corporate Social Responsibility goals
- Coordinate and prioritize multiple projects across functions; balance competing deadlines
Our take
As more and more consumers turn to peer reviews and ratings to inform their purchasing, businesses seek to incorporate this user-generated content into their marketing efforts. Bazaarvoice enables this authentic customer-powered marketing, turning social media into social commerce for the world's best global brands.
Bazaarvoice allows consumers to create and share ratings, reviews, questions, answers, and stories about products and brands on its clients' websites. It then syndicates that content across the web to reach shoppers wherever they are, boasting a measured positive influence on purchase decisions. On top of this, the company also gathers customer intelligence which it analyses and provides to clients so they can make real-time, informed business decisions.
The company has continued to consolidate its position, for example with the 2021 acquisition of Curalate, as well as more recent acquisitions such as that of creator marketing platform affable.ai. With the trend towards consumer-to-consumer purchase influence still very much underway, the company should find ample opportunity for further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2008
$7.1m
SERIES C
Sep 2007
$8.8m
SERIES B
Total funding: $19.9m
Company benefits
- Dental & Vision plans
- Parental leave policies
- Mentorship with industry leaders
- Wellness programs
- Work from home opportunities
- Health insurance
Company HQ
Stonelake Office Park, Austin, TX
Leadership
Keith Nealon
(CEO, not founder)Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.
Salary benchmarks
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