Principal User Researcher, Circle
$187.5-240k
+ Annual Bonus Target: 17.5%.
More information about location
Digital dollars for global prosperity
Job no longer available
Digital dollars for global prosperity
1001+ employees
Job no longer available
$187.5-240k
+ Annual Bonus Target: 17.5%.
More information about location
1001+ employees
Company mission
To raise global economic prosperity through the frictionless exchange of value.
Role
Who you are
- 10+ years of user research experience in an applied research setting, or similar
- Understand trends and issues shaping the future of the industry to drive and contribute to the future vision
- Proactively identify opportunities for research and own the execution
- Evangelize user needs to align key stakeholders
- Impact and drive roadmaps by articulating key people's needs. Identify new opportunity spaces
- Navigate complex information and adapt to a changing environment
- Lead across cross-functional stakeholders to drive business impact
- Evangelize research results across cross-functional stakeholders via storytelling to land desirable product directions
- Experience in solving and simplifying service design challenges for complex task-based workflows
- Research mentorship and guidance for fellow researchers, designers, and product management peers
- Contribute to new ways of doing research
- Bachelors, Masters, or PhD in human behavior related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, Mathematics, etc.)
What the job involves
- Circle is growing its research practice and looking for a Principal User Researcher to deeply understand the people who will use our products and glean insights to drive product direction and strategy
- You’ll help paint a full picture of our users and their needs through strong partnerships with product management, design, engineering, data science, product marketing, and customer support
- You’ll own research strategy and related activities, guide our solutions to help thousands of businesses to delight millions of end-users around the world
- Developing an understanding of people, their journeys, and their needs in the rapidly changing web 3, crypto and blockchain problem space
- Building our user research culture; Evangelizing research as a core tenet in product decisions and how we build products
- Collaborating across many teams at Circle to marry qualitative and quantitative data, providing a vision of users needs
- Generate insights that shape how product teams think about medium and long-term product strategy
- Crafting and elevating narratives to build empathy so the user is always in mind when decisions are made throughout the organization
- Acting as a thought leader in the domain of research, while advocating for the people who could use our products
- Contributing to a growing UX org, helping install best practices and processes as we scale, and filling out our product squads’ research toolbox with methodologies
- Multistakeholder - you have dedication and commitment to our customers, shareholders, employees, and families and local communities
- Mindful - you seek to be respectful, an active listener and to pay attention to detail
- Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals
- High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty, and intolerance
Our take
Circle is a financial technology firm looking to enable businesses to harness the power of digital currencies and public blockchains for payments, commerce, and financial applications. The company’s USD Coin (USDC) has become the fastest growing, regulated, and fully reserved dollar digital currency.
The company is backed by the world’s largest asset manager, BlackRock, as well as crypto exchange company Coinbase, and has been proactively preparing for possible upcoming federal regulations. Regardless of the current crypto downturn, this means that Circle is still well-placed to see steady long-term growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Apr 2022
$400m
GROWTH EQUITY VC
May 2021
$440m
GROWTH EQUITY VC
Total funding: $1.1bn
Company benefits
- We offer flexible paid time off — so you can thrive at work, and at rest
- No matter where you live, we offer a market competitive suite of health benefits to help keep you and your loved ones safe
- Work Remotely: Do your best work from home. With a company laptop, stipend for business equipment, and access to WeWork locations, Circle remote jobs empower our employees to do their best work.
- All U.S. employees enjoy 401(k) benefits with company matching, and can become owners in Circle through our equity program
Company values
- Multistakeholder - We must organize, incentivize and measure ourselves against meeting the needs of all of our stakeholders
- Mindful - We seek to be present and aware, to be respectful, active listeners (with each other and with our customers alike), and pay attention to detail
- Driven by Excellence - We relentlessly pursue excellence, we do not tolerate mediocrity, we reward based on merit, and we work intensely to achieve our goals
- High Integrity - We seek open and honest communication, and hold ourselves to very high moral and ethical standards
Company HQ
South Boston Waterfront, Boston, MA
Articles
Leadership
Jeremy Allaire
(CEO)Founder & former Chairman and CEO of Brightcove. Former Entrepreneur in Residence at General Catalyst Partners, CTO of Macromedia, and Co-Founder & former CTO of Allaire Corporation.
Salary benchmarks
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