Data Analyst, Tennr

• Strong technical skills: SQL, BI tools (Tableau, Sigma, Power BI), Excel, ETL, and basic Python
• 1+ years of experience in an Analyst role, Software Engineering role, or related work experience
• Strong communicator: able to turn complex analysis into actionable insights for executives and cross-functional teams
• Growth mindset: gritty, adaptable, and passionate about learning
• Autonomy: able to manage projects end-to-end with minimal oversight while aligned with the Analytics Lead
• Cross-functional operator: skilled at partnering with Implementation, Customer Success, Marketing, Sales, and Product
• Bias to action: excited to move fast, test ideas, and refine through feedback

Desirable

• The Data Analyst collaborates with stakeholders across Tennr to provide clarity and insights into how our platform improves pre-visit patient processing for customers
• You’ll be responsible for turning raw data into actionable insights that show how Tennr drives outcomes
• Conversion — ensuring that more patient referrals actually turn into scheduled visits and care delivered
• Denials — reducing claims denied by payers through cleaner data entry and qualification upfront
• Efficiency — enabling operators to process more referrals, faster, with fewer errors
• You’ll work closely with Product, Engineering, Sales, and Marketing to execute on a wide array of projects
• Building comprehensive ROI analysis strategies to ensure every customer sees maximal value from Tennr
• Designing customer health tracking systems that integrate data from Salesforce, Postgres, and RCM systems to predict when customers need attention before they know it themselves
• Iterating on dashboards that track conversion, denials, and efficiency across Tennr’s product suite — Universal Inbox, Benefits Investigation, Qualification, and Communication Coordination
• Rolling out new analytics tools that give customers visibility into how Tennr drives results, plus actionable opportunities to amplify those outcomes
• Develop a deep understanding of how customers run intake, wrangling, eligibility & benefits, qualifications, and revenue cycle management processes — working with our Center of Excellence team to uncover inefficiencies and opportunities for improvement
• Deliver insights that highlight operational inefficiencies, data entry errors, or workflow issues that CX, Product, or Implementation teams can act on to help improve our customers businesses
• Collaborate with Data Engineers to design and optimize data lake and warehouse architectures that ensure scalability, reliability, and accessibility of analytics across the company
• Partner with Product, Engineering, Sales, and Marketing to deliver reporting and dashboard needs
• Design and maintain ETL processes to ensure data accuracy, timeliness, and scalability
• Own analytics projects from scoping to delivery, ensuring stakeholders get measurable value from your work