Senior Technical Program Manager, Compass

• 5+ years of experience in technical program management or technical delivery roles within cloud-native, SaaS, or enterprise environments
• Familiarity with security frameworks and compliance requirements (e.g., SOC2, ISO 27001, NIST); prior experience supporting security or IT audit programs is a plus
• Strong understanding of enterprise systems, infrastructure, and SaaS platforms; familiarity with platforms like Okta, Workday, Salesforce, and Google Workspace a plus
• Demonstrated success managing large-scale, cross-functional programs in fast-paced, high-growth companies
• Excellent communication, collaboration, and stakeholder management skills; able to influence across engineering, product, and business teams
• Comfortable working with engineers, able to navigate technical conversations, and translate requirements into execution plans
• Proficiency in using data and tools to drive decisions—experience creating dashboards, managing Jira boards, or developing reporting frameworks
• Ability to identify process gaps, propose improvements, and implement scalable solutions that drive operational efficiency
• High attention to detail, strong organizational skills, and ability to juggle multiple priorities in dynamic environments

Desirable

• Compass is seeking an experienced and driven Senior Technical Program Manager (TPM) to join our Enterprise Technology team within the broader Product and Engineering organization
• As Compass continues to scale rapidly, we need a strong technical program leader to drive coordination, clarity, and execution across complex, cross-functional initiatives that span systems, teams, and platforms
• The Senior Technical Program Manager will lead large-scale, cross-functional programs across the Enterprise Technology portfolio, partnering with engineering, IT, security, and business stakeholders to drive roadmap execution, unblock dependencies, and improve delivery velocity
• This role will play a central part in enabling Compass’s scale by developing repeatable frameworks, optimizing team workflows, and elevating visibility and alignment on strategic initiatives
• Own and drive the planning, execution, and delivery of complex programs across Enterprise Technology—spanning infrastructure, SaaS platforms, automation, onboarding/offboarding, M&A integrations, and security initiatives
• Partner with Engineering, Product, and Security teams to define near-term and long-term roadmaps, aligning delivery with evolving business goals and technical constraints
• Serve as a trusted advisor to product, engineering, and business leaders by bringing structure, clarity, and execution discipline to high-impact initiatives
• Collaborate with technical leads and stakeholders to define program scope, success metrics, timelines, and interdependencies
• Make informed tradeoffs between scope, time, and resources to ensure business priorities are met without compromising on quality or risk
• Develop and maintain program plans that break down work into phases and milestones; proactively surface risks and remove roadblocks
• Establish and evolve lightweight but effective mechanisms for work intake, prioritization, stakeholder alignment, and status tracking across multiple initiatives
• Drive timely, accurate, and comprehensive project execution by eliminating ambiguity, creating clarity, and holding teams accountable
• Track and report on key performance indicators (KPIs) and program health metrics; use data to support decision-making, improve forecasting, and drive continuous improvement
• Coordinate across geographically distributed teams, vendors, and business units to ensure transparency, alignment, and delivery at scale
• Champion ongoing process improvements that increase execution velocity, reduce technical debt, and improve cross-functional collaboration across the ET and Security teams