Senior Director of Account Management, Checkr
Strategic Accounts
$324-381k
OTE
Automated background checks
Be an early applicant
Automated background checks
1001+ employees
Be an early applicant
$324-381k
OTE
1001+ employees
Company mission
To build a fairer future by designing technology to create opportunities for all.
Role
Who you are
- 10+ years of sales leadership experience with a successful track record of managing large enterprise relationships
- Experience with accounts >$20M in annual revenue
- Experience leading a sales team in a complex sales environment, demonstrating the ability to inspire and manage others effectively
- Proven track record of strategic account management success, handling $100M+ dollar books of business
- Expertise in selling innovative and disruptive technology, with the ability to navigate complex organizational structures across multiple locations
- Strong executive presence and communication skills, capable of influencing C-level executives
- Ability to think creatively and strategically, offering solutions that align with both customer and company needs
- Ability to work cross functionally
- Demonstrated capability to work cross-functionally to gain consensus from multiple stakeholders and ability to lead major change efforts requiring cross functional leadership collaboration
- Strong business acumen with experience using CRM tools such as Salesforce
- Commitment to embodying Checkr’s core values, and fostering an inclusive workplace environment
What the job involves
- As a Sr. Director of Account Management - Strategic & Enterprise Accounts, you will lead and manage a team of Account Directors and Account Managers responsible for driving growth, value, and partnership with some of our largest strategic customers
- Your primary goal will be to ensure the team successfully manages, renews, and grows our key accounts, enhancing our customer journey and maximizing revenue
- Partnering closely with the Strategic & Enterprise Customer Success team, you’ll build a pipeline by identifying and qualifying upsell / cross-sell opportunities while also partnering with Product to unlock new revenue streams
- You will provide strategic direction, mentoring, and leadership to your team, empowering them to excel in collaboration, strategic thinking, and execution
- You’ll also partner directly with executive leadership both internally and within the client organization, serving as a trusted advisor and advocate
- Set the strategy for Strategic and Enterprise customer account growth, and execute on the strategy by owning the growth number for the strategic and Enterprise account base
- Lead and manage a team of Account Directors, ensuring they build and maintain strong VP and executive relationships with customers
- Serve as a strategic advisor, providing guidance on growth opportunities and facilitating a consultative selling approach
- Oversee the development and implementation of account plans to drive revenue growth and account retention
- Establish performance metrics and accountabilities for the team to meet and exceed their target including forecasting, pipeline analysis, quarter and year-end reports, board slides, performance to quota, deal tracking and close rates
- Conduct regular business reviews with key customers to ensure satisfaction and alignment with their business goals
- Partner cross-functionally with internal stakeholders —including Engineering, Product, Sales, Customer Success, Support, Legal, and executives—to achieve client goals and provide the voice of the customer to these stakeholders
- Represent customer feedback, market trends, and needs to Checkr’s Executive and Product teams to inform product roadmaps
- Ensure team’s alignment with Checkr’s overall strategy, providing insight and strategic direction at the departmental level
- Develop and maintain influential relationships with key decisions makers within the customer accounts
- Manage the team’s efforts in pre-sales activities and ensure seamless handoff to deployment teams, maintaining accountability for successful customer onboarding
- Foster a collaborative, high-performance culture within the team, encouraging innovation and continuous improvement
Our take
Checkr addresses the unpleasant and time consuming process of background checks so that companies using on-demand employees can make safer, more informed hiring decisions in less time. Background checks are a critical part of the hiring process, and CEO Daniel Yannisse noticed that they were painfully slow, resulting in loss of work for candidates and productivity downturns for employers.
Before Checkr entered the market in 2014 with its innovative AI technology and a solid $50m in venture capital funding, companies were waiting upwards of two weeks for their checks. Checkr substantially reduces this time frame and has grown to receive a $5 billion valuation.
Checkr has accelerated growth by making several highly advantageous acquisitions of competitor companies GoodHire and Inflection. As the world of work embraces diversity and inclusion, the company announced an end-to-end service for candidates wishing to expunge their criminal records, furthering the company’s ‘fair chance’ mission and clearing 1000s of candidates for free since 2021. New products launched at the end of 2023 include Checkr Pay (providing access to payment right after a shift) and Checkr Onboard (unified onboarding processes), exemplifying how Checkr is keeping pace with a rapidly changing, flexible, and mobile-first workforce.
Freddie
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2021
$250m
SERIES E
Sep 2019
$160m
SERIES D
Total funding: $545.5m
Company benefits
- Parental leave
- Stock optoins
- Work from home opportunities
- Comprehensive Health Plans | We cover 100% of insurance premiums and offer generous parental and family leave
- Competitive Compensation | We offer competitive salaries and meaningful equity
- A Variety of Food and Snacks | Our culinary team serves a rotating menu for lunch each day, along with unlimited snacks and drinks
- Wellness Programs | We invest in the holistic well-being of every team member through education reimbursements, onsite massages, and physical therapy
- Flexible Paid Time Off | We want you to take the time you need to relax and recharge
- Fitness and Public Transport Reimbursement | We’ll cover your commute and help you stay active with our onsite gym or fitness provider of choice
Company values
- Humility - We are respectful and free from arrogance. We put the success of our employees over our company and are excited to learn from each other.
- Grit - We are passionate and hustle to raise the bar. We persevere through our challenges and grow from our failures.
- Transparency - We trust each other to communicate the good and the bad as it relates to doing our best work. We aren’t afraid to voice our opinions and are receptive to feedback.
- Connection - We genuinely care about each other and understand that our people are our power. We celebrate our lived experiences and enjoy helping and supporting each other.
- Ownership - We strive for thoughtful impact, take pride in our work, and hold ourselves accountable. We step up and take on new challenges to help further the success of the company.
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Jonathan Perichon
(CTO)After an MSc in Computer Science, Jonathan worked as a Software Engineer at Mogreet and deliv for a combined year and a half. He co-founded Checkr in May 2014, serving as CTO since.
Daniel Yanisse
(CEO)Daniel worked as a Software Engineer at Mogreet and Deliv before co-founding Checkr.
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