Product Manager, Lyft
Driver Experience, Driver Quality
$148-185k
More information about location
3+ days a week in office
Ride sharing company
Open for applications
Ride sharing company
1001+ employees
Open for applications
$148-185k
More information about location
3+ days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industr
- 3+ years in product management, product design or equivalent consultant experience with significant time spent leading consumer facing products
- Ability to make things happen: You manage project ambiguity, complexity, and interdependencies in an organized and structured way, and you are able to define and analyze metrics that inform the success of your products
- Customer obsessed: Strong user empathy and experience in the customer discovery and product development process
- Strong decision making: Experience building alignment and influencing decision making across org lines and with senior leadership; specifically showcasing strong judgment when balancing a flawless user experience and the needs of a two sided marketplace
- Strong communication: Skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences
- Detail oriented: Balancing multiple projects, deadlines, and requests should be second nature to you
What the job involves
- We are looking for Product Managers who bring exceptional creative, strategic, and analytical skills to drive forward a best in class product
- Product Management at Lyft leads the integration of engineering, data science, and design to achieve the company’s purpose to serve and connect
- The Driver team is dedicated to fostering a platform of high-quality service by empowering drivers to perform their best. We are looking for a strategic, quality-focused product manager to join our dynamic and fast-paced team
- In this role, you will develop systems and clear, thoughtful communications that help drivers understand their driving behavior, recognize opportunities for improvement, and feel supported in reaching their full potential
- The ideal candidate will demonstrate high empathy, a strong analytical mindset, and a collaborative spirit, working effectively across Lyft to create experiences that reinforce our commitment to quality, transparency, and fairness in alignment with our brand values
- Deeply understand driver and business needs to set an ambitious product vision that motivates and inspires your team, peers and leadership
- Set your team's goals and success metrics that align with Lyft's mission and drive maximum impact based on data analysis, market research and user research
- Build a product roadmap to achieve your goals and lead a core team of engineers, designers, data scientists, and marketers to execute on it
- Build alignment and collaborate with partner teams on shared goals and initiatives
- Communicate roadmaps, priorities, experiments and decisions across a broad set of audiences from partner teams to executive levels
- Completely own your team's products, existing or new, from ideation, through development, to launch, growth and maintenance
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialled and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app, whilst the acquisition of European competitor Freenow could add 6 million new riders to its platform in 2026.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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