Senior Director of Social Media & Community, Away
$190-200k
+ Eligible to participate in Annual Company Performance Incentive Bonus Plan + Equity Grant, determined at the discretion of the company
4 days a week in office (Soho, NY)
Luggage for the modern traveller
Be an early applicant
Luggage for the modern traveller
501-1000 employees
Be an early applicant
$190-200k
+ Eligible to participate in Annual Company Performance Incentive Bonus Plan + Equity Grant, determined at the discretion of the company
4 days a week in office (Soho, NY)
501-1000 employees
Company mission
To transform travel through products and stories that inspire people to get away more.
Role
Who you are
- You have a minimum of 10 years of relevant experience, including a minimum of 5 years of experience leading and managing multi-disciplinary teams (social, creator, community) in a high-growth, high-volume consumer brand environment
- Your proven foresight in anticipating market shifts, competitive moves, and platform evolution has resulted in the successful execution of functional roadmaps
- You’re a visionary, empowering leader—someone who people want to learn from, work with, and are inspired by
- You’re an expert in fluently tying channel performance to P&L drivers and communicating data narratives to the Leadership Team
- You’re customer-obsessed—you understand our customers and how to speak to them at every touchpoint
- You’re an exceptional communicator and storyteller who brings passion, energy, and inspiration to the forefront
- You’re obsessed with how our brand shows up and have exceptionally high personal and team standards
- You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand
- You’re agile, and motivated by a fast-paced and ever changing environment
- You’re passionate about transforming travel for all (but that’s a given!)
- Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you
What the job involves
- We are hiring a Sr. Director, Social Media & Community to lead our Social & Community team. This position reports to the VP, Brand, and takes Away further by being a leader of content, conversation, and culture
- In addition to the below responsibilities, this position will also oversee two employees and a team of five
- You’ll define, champion, and execute a comprehensive global social media strategy, ensuring an integrated, platform-first approach that maximizes growth and aligns with Away’s overall business objectives
- You’ll be accountable for the development and strategic scaling of the social and community team, including identifying and growing talent
- You’ll stay informed about global social media trends, emerging platforms, and best practices, ensuring Away remains at the forefront of the industry
- You’ll champion brand strategy, aesthetic, and standards across all touchpoints, delivering a consistent creative approach that is fully Away but imagined through a social-first lens
- You’ll implement innovative tactics that leverage industry and consumer insights to build a best-in-class approach, resulting in meaningful and long-lasting relationships with our communities
- You’ll oversee and lead an editorial calendar that supports the broader brand marketing vision while building in social-first moments that break through
- You’ll collaborate on the execution of paid and organic social media campaigns, including product launches, creator collaborations, and brand moments in partnership with the broader brand and growth teams
- You'll define and execute a holistic creator marketing ecosystem and community growth strategy that cultivates loyalty across social, creator, and digital forums
- You’ll represent Away as a thought leader in the social and community space, influencing and establishing strategic partnerships that drive competitive advantage and innovation
- You’ll set goals, track, analyze, and report performance, and identify and implement recommendations for improvement and growth
Application process
- Deadline to Apply: March 20, 2026 at 10:00 PM UTC
Our take
Away took on a market that was being ignored by everyone else - luggage - and it's had great success bringing innovation to a product that has been unchanged for decades. With simple touches like adding a mobile charging pack inside the suitcase, it has given luggage a huge overhaul. Over the years, Away has demonstrated resilience and adaptability, navigating industry challenges while continuing to evolve it product offering and customer experience.
With this in mind, the company has focused on strengthening its foundations, from refining its core collection to investing in team culture and expanding its retail footprint. Strategic partnerships with leading travel brands, including United Airlines, have further reinforced its relevance in the travel space, positioning Away as a design-led company continuing to grow alongside today's travellers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2020
$35m
LATE VC
May 2019
$100m
SERIES D
Total funding: $216m
Company benefits
- Equity & ownership: Be a part of our future through equity options, sharing in the upside of our business
- Paid time off: Find balance through our paid time off programs, including vacation and wellness time
- Health insurance: Take care of yourself and your family through our health insurance offerings
- Get Away in style: Build your travel uniform through discount codes, product stipends, and giveaways
Company HQ
SoHo, New York, NY
Leadership
Jessica Schinazi
(CEO)Jessica joined Away in 2024 as a President, moving into the role of CEO and Board Member in 2025. Prior to this, she spent 3 years at Dyson as an SVP of Business Development and Transformation (Americas) and as a President (Americas).
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