Senior Product Designer, Modern Animal
$89-155k
More information about location
1+ day a week in office
Membership based veterinary care provider
Be an early applicant
Membership based veterinary care provider
201-500 employees
Be an early applicant
$89-155k
More information about location
1+ day a week in office
201-500 employees
Company mission
To better the lives of animals by building a place that's better for all of us who love them.
Role
Who you are
- We are looking for a strong senior designer who is passionate about creating an incredible customer experience, collaborating/building a world class design team, and translating customer insights to design
- We are looking for someone passionate about pets and the people who love them, and someone who is excited about rolling up their sleeves to bring our mission to life as we grow!
- 5+ years of experience in a product designer role
- Track record of independently leading product tracks that have made company-level impact
- Mastery of figma
- UX skills, visual design, and discovery skills are a must
- Sweating the details but seeing the whole picture- being able to identify 2nd and 3rd order impacts of product choices as well engage in 1st principled thinking when attacking a problem
- Ability to navigate through ambiguity and ask for help when needed
- Curious and embracing that good ideas come from anywhere and are able to adapt your ideas to new information
- Experience building, scaling, and simplifying our cross-platform design system to meet system arch./data layer constraints as well as brand guidelines
- Effective cross-functional communicator by tailoring your language toward different audiences to get feedback and generate results
- Experience working with technology with a heavy operation component is a strong plus
What the job involves
- Modern Animal is looking for a Senior Product Designer to join our growing team!
- Reporting to the Director of Product Design, you will join a team of experts in high-growth startups and veterinary medicine, building a modern, technology-enabled veterinary company
- We work in a fast-paced environment and cross-functional groups to design, build, and roll out products that deliver the company’s vision and strategy
- Leads design for multiple project tracks in our core product suite which includes but not limited to our consumer-facing mobile app, our proprietary internal EHR (Electronic Health Record) platform used by veterinary professionals to record their visit, and our website
- Collaborates with other senior designers on the project tracks they lead to create continuity across product offerings
- Gains deep understanding and unique insights for the veterinary professional experience and member experience, and uses the insights to identify product opportunities
- Ability to produce designs across multiple fidelities for the right audiences to communicate their ideas from napkin sketch to finalized high fidelity designs
- Helps to continue to build and maintain the components library as well as keep the integrity of the design system that reflects our brand style guidelines, system architecture requirements, and data architecture layers
- Enables our design system to scale with-in the guidelines of our system architecture and brand guidelines through simplification and reduction of components
- Works closely with product management and engineering to continuously refine the designs and is a part of the product development process
- Runs user research tracks (Focus groups, mazes, etc.) as needed to help drive product choices and validation
- Conducts audits of similar products to bring insights to concepting phase of design
- Works effectively with cross-functional partners (Operations, growth, medicine, marketing, and in-clinic care teams) to drive decision-making and product choices. Although separate teams, it is required to develop XFN working relationships to solve problems given the layered nature of our business
- Works effectively with PMs to help refine problem statements, prioritize work, and conduct discovery
Our take
Modern Animal provides veterinary services for animals via a human-focused model. An annual membership fee covers all examination costs and 24/7 virtual consultations. The company specifically designed its clinics to appeal to owners by removing the clinical feel found at many traditional vets.
The service has so far appealed to younger pet owners who have been fast to adapt to virtual and digital services. It's also popular with veterinary teams, as Modern Animal also focuses on providing enjoyable working environments to attract and retain talent in an industry which has long experienced a skills shortage.
Modern Animal isn't alone in this space: competitors include Fuzzy and Airvet, both offering telemedicine for pets. Its continued success will depend on its ability to scale its operations and stay ahead of its rivals. Its opening of additional California clinics in 2022 and planned expansion into Arizona, Colorado, and Georgia show that the company is well poised to take on this challenge.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Aug 2022
$75m
SERIES C
Jul 2021
$40m
SERIES B
Total funding: $164m
Company benefits
- Health Insurance
- Vision and Dental Insurance
- 401k with company match
- Unlimited PTO for corporate team members
- Modern Animal Membership for your pets
- Discounts of services and products for your pets
Company values
- Build for Humans
- Embrace Challenges
- Set Our Own Bar
- Stay Curious
- Strive for Simplicity
Company HQ
Downtown, Culver City, CA
Articles
Leadership
Steven Eidelman
(CEO)After studying at the University of Pennsylvania, Steven spent 5 years as an Associate at Bain & Company and Spectrum Equity, before co-founding Whistle Labs. Following this, founded Modern Animal in 2018, serving as CEO since.
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