Product Designer, Stripe
Growth
$127.4-191.1k
Salary applicable to candidates based in the US
More information about location
A financial infrastructure platform for businesses
Job no longer available
A financial infrastructure platform for businesses
1001+ employees
Job no longer available
$127.4-191.1k
Salary applicable to candidates based in the US
More information about location
1001+ employees
Company mission
To increase the GDP of the internet
Role
Who you are
- 3+ years relevant design experience at a tech, product-driven company
- Experience designing onboarding journeys, product demos, or other growth-related domains
- Experience aligning a broad set of stakeholders via strong written and verbal communication skills
- Ability to thrive with significant autonomy and responsibility
- Preferred Qualifications
Desirable
- Ability to reduce complex problems down to the right balance of flexibility, power, and ease of use, especially when explaining technical experiences to non-technical stakeholders
- Have deep curiosity about how things work, and not afraid to get your hands dirty
- Experience with A/B testing, or designing in analytical/data-driven contexts
- Skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
- Comfortable presenting work to stakeholders regularly
- Loves working with other designers to help them learn and grow—and have them help you learn and grow
- Are uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe
What the job involves
- The Product Design team is composed of several teams that work together to help define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers work directly with Engineers, Product Managers, Data Scientists, and Marketers in each product area.
- As members of the product team, they define the user-facing experiences our users encounter on Stripe products, then translate that thinking into a complete experience that can be tested, shipped, and refined.
- They are responsible for creating well-functioning, beautiful products and experiences that users love, and are eager to recommend to others
- In this role, you’ll work closely with marketing, brand, and our dashboard teams to help new users understand Stripe’s capabilities, create an account, and discover and use Stripe for the first time.
- You will partner with engineers, data scientists, product managers, marketers, and lawyers to shape product experiences that help people start and scale their businesses on Stripe in their earliest stages of exploring our platform
- Helping us design beautiful experiences that bridge our marketing and dashboard products, creating a coherent transition for users signing up to Stripe and activating for the first time
- Work across growth to design experiences that help users take strong first steps on Stripe, activate their account, and find the right set of products for their business
- Design industry-leading experiences that reduce the friction for new users onboarding to Stripe
- Understand Stripe’s product suite, customer needs, and developments in AI/ML that could influence our growth strategy
- Contribute to work across the entire Growth team, including customer acquisition, conversion, and retention experiences
- Champion design in growth (and growth in the design organization). Apply design priorities and principles to growth projects, and help show how growth work makes progress toward design goals in the user experience
- Work with engineering and product to design, build, and launch user-facing product experiences
- Work closely with our partner teams to help support their growth and onboarding needs
- Partner closely with our user research team and support ongoing research projects
- Participate in design reviews and share your work regularly with design and company leadership
Our take
Stripe, nowadays a FinTech giant, spent the first few years since its founding building up its payments business, which primarily consisted of providing an API to eCommerce businesses so that they could easily integrate a payments option in their apps or websites, where before there was none.
More recently, Stripe has started to accelerate its growth with a significantly larger range of financial services including cash advances and credit cards. They also plan to build incorporation services, fraud protection, and more, diversifying its revenue away from payments and differentiating itself from its competitors.
To further expand its position, the company is looking to triple its presence in Ireland, and extend its services to countries with vast customer potential, including Brazil and India. Its latest venture, coming atop significant new funds, is to partner with OpenAI, the company behind ChatGPT - a win-win collaboration that will monetize OpenAI’s flagship products and at the same time enhance Stripe with GPT-4, as it moves forwards with intentions to "build the payments foundation for tomorrow's AI economy."
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-5% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Mar 2023
$6.5bn
GROWTH EQUITY VC
Mar 2021
$600m
SERIES H
Total funding: $8.7bn
Company benefits
- Unlimited paid time off policy
- Work from home opportunities
- Comprehensive mental, physical and medical health plans
- Fertility benefits and parental leave
Company values
- Built for builders - The best reason to work at Stripe is that you will have colleagues who support and challenge you to do the best work of your career. We combine a big-picture mindset with obsessive attention to the details, down to the last pixel, API parameter, and word.
- An environment of growth - We care about results more than CVs. We value managers who remain experts while developing talent and designing successful orgs. You can also have a big impact and advance far without managing anyone. We want you to take what you’ve been hired to do, and show us how it’s done – you might create something we never would have imagined. We have had account managers start a publishing arm, interns who have run business units, and hackathon participants who have built company-defining products.
- Fast-paced, detail oriented - We balance innovation with scrupulous attention to every bit and byte involved in the movement of money – because we can’t do our job well unless we do both. When we started, we emailed every API error to everyone at the company. Now, we have more than 250 million API requests a day – and we still care about each one.
- Voraciously curious - We wish there was a book that described what we need to do next (we’d even publish it), but since there isn’t, we all have to write it together. You will need to find answers to questions you’ve never been asked before. Sometimes, you will be the first person ever to contemplate a particular problem. We want people who devour books for fun and approach new challenges with eager curiosity.
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Patrick Collison
(Content Strategist)Studied maths at MIT before founding Stripe. Also on the board of the Long Now Foundation.
John Collison
(President)Studied at Harvard but dropped out to found Stripe.
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