Principal User Researcher, Procore
$198.2-272.6k
+ Eligible for Bonus Incentive Compensation
Construction management platform
Open for applications
Construction management platform
1001+ employees
Open for applications
$198.2-272.6k
+ Eligible for Bonus Incentive Compensation
1001+ employees
Company mission
To connect everyone in construction on a global platform.
Role
Who you are
- Master’s degree (HCI, Psychology, Sociology, or related) or equivalent experience
- 10+ years leading strategic user research in SaaS B2B
- Deep expertise in advanced mixed-methods research, including inferential statistics, longitudinal studies, ethnography, and statistical analysis
- Proven ability to translate complex research into strategic business recommendations that drive measurable impact
- Demonstrated experience mentoring and guiding research teams, fostering a culture of excellence
- Exceptional communication and presentation skills, with the ability to influence stakeholders at all levels
- Strong strategic thinking and problem-solving abilities, with a focus on delivering data-driven solutions
- Deep understanding of user-centric problem-solving, design thinking, and full-cycle product development
- AEC industry experience is a plus
What the job involves
- We’re looking for a Principal User Researcher to join Procore’s Product & Technology Team
- Procore builds software that improves the lives of everyone in construction, and our team is the driving force behind our global platform
- We're a customer-focused group that includes engineering, product, design, data, security, and business systems
- In this role, you’ll drive strategic research initiatives that directly influence product vision and long-term roadmaps
- You'll partner with product, design, and engineering leadership to define research priorities, mentor cross-functional partners, and deliver high-impact insights that shape critical business decisions
- Leverage your advanced mixed-methods expertise, strategic vision, and leadership skills to elevate research practices, champion a user-centered culture, and deliver exceptional product experiences
- You'll be a confident advocate, ensuring user needs and research efficiency are key drivers of our KPIs
- This role reports to the Senior Manager, User Research
- Lead Strategic Research & Impact: Drive complex research, proactively identifying opportunities and influencing product vision through data-driven insights
- Develop & Manage Research Roadmaps: Create and manage strategic research roadmaps, prioritizing projects based on impact and aligning with cross-functional leadership
- Mentor & Elevate Research Quality: Mentor junior and mid-level researchers, ensuring consistently high-quality research output and fostering professional growth
- Architect Advanced Mixed-Methods Strategies: Design and implement innovative research strategies, leveraging advanced techniques including inferential statistics, to address complex user and market challenges
- Synthesize Strategic Insights & Drive Decisions: Translate complex research findings into compelling, actionable insights for leadership, driving data-informed decisions and influencing product strategy
- Analyze & Maintain Key UX Metrics: Proactively analyze and maintain key UX metrics, establishing robust tracking systems and providing recommendations for continuous improvement
- Advocate for User-Centered Design & Research Efficiency: Confidently advocate for user needs and efficient research practices, ensuring they drive KPIs and product success
Our take
Construction tech company Procore offers a cloud-based construction management platform. With substantial productivity gains and cost reductions on the table for construction companies that digitize more efficiently, Procore’s offerings are an attractive prospect for those operating in the industry.
Founded in 2002, Procore now serves over 15,000 businesses, providing a range of products for preconstruction, project management, and resource and financial management. Its platform is built atop multi-zone cloud infrastructure, and is able to house every app, document, and person involved in projects, providing visibility that simplifies processes for everyone involved.
With promising stock performance and a legacy position in the construction tech sector, Procore seems likely to continue a steady upward trajectory in this growing market. The company published its first Environmental, Social and Governance report in 2022, highlighting its commitment to work towards a more sustainable future, and has continued to develop integrations and partnerships to improve its offerings.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2020
$150m
LATE VC
Sep 2019
$94.9m
SERIES I
Total funding: $567.8m
Company benefits
- Comprehensive healthcare benefits, long-term disability, life insurance and other wellness resources
- Values-driven PTO that is based on openness, ownership and optimism – take the time you need when you need it
- Retirement benefits such as a 401k or RRSP with employer contribution (varies by country).
- Employee Stock Purchase Plan for eligible employees
- Employee enrichment program with classes and programs for personal and professional development
- Procore Perks - a reimbursable stipend for purpose-driven goods and services that support work/life well-being and physical and financial wellness
- Family building benefits including fertility treatments (with some medical plans) and cash benefits to support adoption and surrogacy
Company HQ
Carpinteria, CA
Leadership
Tooey Courtemanche
(CEO)Worked as a Software Engineer at Skip Steveley & Associates after graduating from the University of Arizona. They were also CEO of Webcage, a software consultancy company.
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