Recruiting & Office Operations, Resolve AI
+ Equity
More information about location
5 days a week in office
AI production engineer
Job no longer available
AI production engineer
101-200 employees
Job no longer available
+ Equity
More information about location
5 days a week in office
101-200 employees
Company mission
To make machines be on-call for humans, not the other way around.
Role
Who you are
- 1–3+ years of experience in recruiting coordination, office operations, workplace experience, or a similar role—startup or high-growth tech experience strongly preferred
- Exceptional organizational and time-management skills, with the ability to juggle competing priorities, schedules, and deadlines without dropping details
- Strong written and verbal communication skills with a warm, professional, and hospitality-driven approach
- Experience working with ATS platforms and scheduling tools (Ashby preferred), and comfort quickly learning new systems and technologies
- A systems-oriented mindset with a bias toward action, continuous improvement, and operational excellence
- Comfort operating in fast-paced, ambiguous environments where you’ll wear multiple hats and take full ownership of outcomes
- Natural people-person who enjoys creating standout experiences—for candidates, teammates, and guests alike
- Ability to work onsite five days a week during core business hours and thrive in a highly collaborative office environment
- Genuine excitement about Resolve AI’s mission to transform engineering operations through agentic AI and help build a company from the ground up
What the job involves
- As our Recruiting & Office Operations Coordinator, you’ll be the connective tissue across hiring, workplace operations, and culture at Resolve AI
- You’ll be both the first impression candidates have of Resolve and the day-to-day force behind an office environment where our team can do their best work
- This is a highly visible, hands-on role partnering closely with the People, G&A, and leadership teams as we scale
- Deliver exceptional, white-glove candidate experiences that reflect Resolve AI’s mission, values, and technical excellence
- Coordinate high-volume interview scheduling across technical and non-technical roles, managing complex virtual and in-person logistics with speed and precision
- Partner closely with recruiters and hiring managers to optimize interview workflows, gather feedback, and continuously improve hiring processes
- Own recruiting operations in Ashby, maintaining data integrity, generating insights, and supporting metrics that inform hiring decisions and conversion improvements
- Build and scale foundational recruiting processes, including candidate communication, interview logistics, and feedback collection
- Oversee day-to-day operations of our San Francisco headquarters, ensuring the office is clean, organized, welcoming, and energizing
- Manage food, beverage, coffee, and catering programs for daily operations and special events with thoughtful, high-quality execution
- Serve as the face of Resolve AI for all in-office visitors—including candidates, investors, customers, and partners—delivering a top 1% guest experience
- Plan and execute team events, offsites, and cultural moments that strengthen connection and reinforce company values
- Support new hire onboarding logistics, ensuring every Day 1 experience feels seamless and welcoming
- Manage vendors, office supplies, swag, and inventory while identifying opportunities for cost efficiency and operational improvement
- Take initiative to identify bottlenecks, implement automation, and proactively improve both recruiting and workplace operations before issues arise
Our take
Finding and fixing software problems can take a significant amount of time that engineers could otherwise spend driving innovation. Resolve AI provides a platform that can automate a significant portion of this process, freeing up humans for more important or unique tasks.
Leveraging generative AI, Resolve's platform automates root cause analysis and incident response, cutting the mean-time-to-resolution by an impressive 80%. The AI handles all common alerts and actions, can understand code and capture changes without the need to be trained.
These capabilities mean that Resolve AI can automate a greater chunk of incident resolution than other tools, a fact that makes it stand out as a valuable investment. The company has raised substantial funding, leading to a Unicorn valuation in 2025. It will use its cash injection to grow its sales capabilities and expand its platform even further.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Feb 2026
$125m
SERIES A
Oct 2024
$35m
SEED
Total funding: $160m
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Spiros Xanthos
(Founder & CEO)Previously SVP and General Manager for the Observability Business at Splunk. Was CEO and Founder at Omnition, started and ran Pattern Insight until selling it to VMware, and founded ezhome.
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