Sales Development Representative, Webcargo
Part Time, NORAM / LATAM - SaaS/B2B
Pay: $20.00-25.00 per hour DOE
Freight platform
Be an early applicant
Freight platform
101-200 employees
Be an early applicant
Pay: $20.00-25.00 per hour DOE
101-200 employees
Company mission
To make cargo booking as easy as booking passenger travel.
Role
Who you are
- Professional proficiency in both English and Spanish, with the ability to communicate effectively with customers through phone, email, and virtual meetings. Additional languages are considered an asset
- Strong communication, interpersonal, and customer service skills
- Comfortable making lots of outbound calls and engaging with prospective customers
- Computer proficiency is a must, including familiarity with LinkedIn and other social media platforms
- Strong organizational skills with the ability to manage time effectively in a remote work environment
- Interest in sales, business development, or customer engagement
- Previous experience in sales, customer service, prospecting, or administrative support is considered an asset
- Exposure to logistics, freight forwarding, SaaS platforms, or CRM systems is a plus, though training will be provided for the right candidate
What the job involves
- Part Time: 20 hours per week
- We are seeking a Sales Development Representative to support the North and South American regions. In this role, you will be responsible for qualifying and nurturing inbound leads, identifying outbound sales opportunities, and preparing prospects for successful engagement with the sales team
- On the inbound side, you will manage a consistent flow of leads, utilizing detailed customer and marketing insights to assess opportunities, nurture prospects, and coordinate lead assignment. You will work closely with the sales organization while maintaining accurate and organized records within the CRM platform
- On the outbound side, you will support business development initiatives through targeted prospecting activities, including social media outreach, outbound calling, and other marketing-driven engagement strategies. Your objective will be to identify and connect with potential customers, helping to generate qualified opportunities for the sales team
- The ideal candidate should have experience within the logistics or transportation industry. Equivalent professional sales experience, strong communication skills, and a demonstrated ability to learn quickly will also be considered. Comprehensive training will be provided on company products, sales processes, and marketing strategies
- This role offers the opportunity to contribute to the ongoing digital transformation of the global freight industry by introducing customers to innovative solutions that streamline rate management, freight booking, and related logistics processes
- This is a remote, part-time position, requiring 20 hours per week. Some travel may be required for trade shows, customer meetings, and team events
- You will identify prospective customers and engage them through social media outreach, sales tools, email campaigns, and phone calls across the North and South American markets
- Once qualified, you will coordinate with the sales team to transition opportunities effectively, helping drive revenue growth and customer acquisition
- You will also leverage our strong industry presence and extensive digital freight technology resources to qualify inbound leads and route them appropriately within the sales organization. Where necessary, you will nurture leads to ensure they are sales-ready before handoff
- Success in this role requires timely engagement with both inbound and outbound leads to build and maintain a healthy sales pipeline. A strong understanding of customer needs and our product offerings will be critical in demonstrating how our solutions support global freight operations and improve operational efficiency
- You will maintain accurate and organized records within our CRM platform, ensuring leads are properly qualified, assigned, and tracked based on geography, product focus, and customer profile
- This role requires the ability to effectively present and demonstrate our products, identify customer pain points, and facilitate a seamless introduction to the appropriate sales executive
- You will be responsible for driving new customer acquisition for our eBooking and SaaS solutions, with performance measured against key sales and onboarding metrics. In addition, you will help ensure customer accounts are accurately configured within internal systems to support a successful onboarding experience
- You will take ownership of your pipeline from initial lead engagement through successful handoff to Sales. Your primary objective will be to engage prospects, qualify opportunities, and schedule high-quality meetings that contribute to successful sales outcomes
Our take
Whilst purchasing a plane ticket online is an easy transaction, booking freight shipments on that very same plane remains a time-consuming, complex task. To remedy this, Spanish-founded WebCargo (which is owned by Freightos) offers a platform with various cargo booking solutions.
Currently deployed by upwards of 10,000 forwarders, the platform supports the pricing and booking of cargo across over 40 airlines. WebCargo continues to bolster its offering, for example with its launch of a feature which enables digital interlining (where one airline sells services to a customer that are provided by another airline).
It is clear that WebCargo is committed to enhancing the value it brings to its clients, that include Panalpina, Hellmann and IAG Cargo. Recently, the company secured a partnership with Wideroe, the largest Nordic airline, and has also collaborated with Chapman Freeborn, a leading aircraft charter company, to bring additional global capacity from their global charter business to its platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Build something that changes the world
- ESOP packages
- Friendly, get ship done environment
- Work alongside outstanding talents
- Team building events (that don't suck)
Company HQ
El Parc i la Llacuna del Poblenou, Barcelona, Spain
Leadership
Manuel Galindo
(CRO (Freightos))Was CEO of the company until 2023. Previously founded Dreaming Webs Corporation, and is a Board Member for The International Air Cargo Association.
Salary benchmarks
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