Product Marketing Manager, Narvar
$119-143k
+ Equity packages & Annual Bonus
More information about location
Post-purchase software for online retail
Be an early applicant
Post-purchase software for online retail
201-500 employees
Be an early applicant
$119-143k
+ Equity packages & Annual Bonus
More information about location
201-500 employees
Company mission
To help retailers treat customers the way they’ve always wanted to—but didn’t know how.
Role
Who you are
- We look for creative, analytical, and detail-oriented product marketers with strong communication, relationship building, and project management skills
- 3–5 years of experience in product marketing, preferably in B2B SaaS or ecommerce technology
- Solid understanding of ecommerce operations, post-purchase workflows, and the retail technology landscape
- Proven track record of launching products or features and driving adoption in mid-market or enterprise segments
- Exceptional written and verbal communication skills; experience crafting messaging for technical and non-technical audiences
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
- Experience working cross-functionally with sales, product, and customer success teams
- Analytical mindset; comfortable using data to inform decisions and measure impact
- Bonus: Experience marketing AI-powered or machine learning-based solutions
What the job involves
- We are looking for a high-energy, execution-oriented Product Marketing Manager to join our growing PMM function
- We’re scaling fast and looking for a talented Product Marketing Manager to accelerate our growth with mid-market and enterprise clients
- The Product Marketing team’s role at Narvar is to deeply understand our market and customer needs, and use this insight to help inform our product strategy, lead go-to-market for our suite of products, and create and execute campaigns to drive product growth
- Product Marketing is a highly cross-functional role at Narvar, partnering closely with Product and Engineering, Sales, Customer Success, Design, and Marketing to name a few
- Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch
- Product Marketing is beholden to the same goals as our GTM partners. We are laser-focused on driving company growth through the awareness, adoption, and usage of our products
- As a Product Marketing Manager, you will be the bridge between our product, sales, and customer success teams-owning the go-to-market strategy for our AI-powered post-purchase solutions
- You’ll craft compelling messaging, enable our sales team, and drive adoption among ecommerce retailers who demand best-in-class post-purchase experiences
- Go-to-Market Execution: Develop and execute go-to-market strategies for new features/betas and product launches, ensuring alignment with sales, product, and customer success teams
- Positioning & Messaging: Craft clear, differentiated messaging and value propositions tailored to mid-market and enterprise ecommerce retailers
- Sales Enablement: Create and maintain sales collateral (decks, one-pagers, competitive battlecards, case studies) for your owned product area(s) and deliver effective training to empower the sales team
- Market Intelligence: Conduct competitive analysis, market research, and customer interviews to inform product positioning and influence the product roadmap
- Content Development: Collaborate with demand generation and content teams to produce thought leadership, blog posts, webinars, and customer stories that highlight our AI-powered solutions
- Customer Advocacy: Identify and develop customer reference programs and case studies to support sales and marketing efforts
- Performance Tracking: Measure and report on the effectiveness of product marketing initiatives to drive continuous improvement
Our take
The process that retailers go through to deliver products to customers is becoming increasingly complicated due to convoluted shipping networks and a global customer base. This means customer experience suffers as retailers must offer an overwhelming range of delivery options. Narvar aims to improve this situation with an integrated delivery and returns platform for retailers, providing analytics on client data to the retailer and optimises shipping channels for customers.
Narvar is a market leader in this sector, active in almost every country and territory worldwide and having made more than 2 billion shipments since its founding in 2012. Its post-purchase customer experience platform is used by over 1200 companies including household name retailers such as Sephora, GAP and Levis, among many others.
Narvar has secured many strategic partnerships such as linking up with Rise.ai, a leading gift card and store credit platform. This allows stores to simplify returns by enabling merchants to issue Rise's store credit as part of the returns process. While Narvar is currently focused on retailers providing shipping solutions for their customers, the company plans to expand to offer a B2B product in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2018
$30m
SERIES C
Jun 2016
$22m
SERIES B
Total funding: $64m
Company benefits
- Mentorship programme
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Downtown, San Mateo, CA
Leadership
Amit Sharma
(CEO)Amit is a hands-on executive with expertise in multi-channel retail and supply chain operations. They have over 18 years of industry experience and their thought leadership in shipping and delivery is still reverberating through the halls of Apple and Walmar.
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