Lead/Senior Solution Engineer, Parloa

• 5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company
• Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture
• Experience guiding customers through complex sales cycles
• Ability to translate between technical detail and business outcomes with clarity and confidence
• Excellent communication and presentation skills
• Strong verbal and written communication skills in English and French
• A structured, calm approach to problem-solving, even in high-pressure situations

Desirable

• As a Lead/Senior Solution Engineer (f/m/d)* at Parloa, you play a central role in helping customers understand the real value of our conversational AI platform
• You’ll guide prospects and customers through their technical journey with us - shaping solutions, validating feasibility, and ensuring each engagement is grounded in business impact
• Working in close partnership with Sales, you’ll run discovery, design architectures, lead technical evaluations, and support a seamless path from first conversation to successful project
• Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions
• Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory
• Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams
• Contribute to improving internal processes, documentation, and ways of working
• Represent the customer voice in roadmap conversations with Product and Engineering
• Collaborate with the global Solution Engineering Team, Enterprise Account Executives, Sales Leadership, Professional Services, Product Management, and Sales Enablement
• Attend industry events, customer meetings, and company offsites

• Recruiter video call → Meet your manager → Case Study → Bar Raiser Interview