Business Development Representative, TouchBistro
3 days a week in office
Restaurant management POS system
Open for applications
Restaurant management POS system
501-1000 employees
Open for applications
3 days a week in office
501-1000 employees
Company mission
To provide restaurateurs with innovative technology that makes running a restaurant easier.
Role
Who you are
- Experience in sales, the restaurant industry, or a call centre environment
- A natural relationship builder—able to earn trust and connect quickly
- Resilient, driven, and able to bounce back from rejection
- Excellent communication skills—written and verbal
- Passionate about learning, growth, and continuous self-improvement
- Comfortable working in a hybrid environment (3x/week in our Toronto office)
- You can feel confident joining a fun, vibrant, and rapidly growing environment
Desirable
- Prior experience in high-volume sales and/or cold calling
- Proven ability to self-generate leads and own your pipeline
What the job involves
- TouchBistro is looking for a Business Development Representative to join our high-performing Sales team
- Reporting to the Senior Manager, Sales & Business Development, you’ll be on the front lines of our growth—connecting with restaurant owners and operators to introduce them to TouchBistro
- Your day will be filled with cold outreach (calls, emails, texts) and building meaningful relationships that drive pipeline and impact
- Joining TouchBistro as a Business Development Representative means we’re invested in your growth from day one
- You’ll kick off your journey with our Sales Bootcamp and continue developing through weekly 1:1s and hands-on coaching from leadership
- We reward hard work—top performers will have the opportunity to grow quickly within the Sales org
- Reach out to restaurant owners via high-volume cold calls, emails, texts, and social media
- Qualify inbound and outbound leads and build strong initial relationships
- Organize and prioritize your lead pipeline for maximum daily efficiency
- Communicate the value of our platform clearly and confidently
- Stay informed on restaurant tech trends and competitive landscape
- Keep activities accurately logged in Salesforce
- Work collaboratively with your team to deliver an exceptional customer experience
- You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful
Our take
The COVID-19 pandemic has led restaurants worldwide to turn towards digital solutions for menus, ordering, and other contact-based elements of hospitality. However, many restaurants have chosen to remain digital after restrictions have been lifted due to the convenience and efficiency that such solutions provide, yet the fragmented nature of the tools leaves a lot to be desired.
TouchBistro provides an all-in-one restaurant management system, offering digital solutions to increase efficiency, turnover, and profits for restaurants of any size. The software system includes digital tools for online ordering, table reservations, loyalty systems, menus, and table management, providing customers with a frictionless digital ordering experience whilst giving restaurant managers direct insights into how the business can be improved.
Whilst management systems for restaurants have existed in a fragmented manner for years, TouchBistro has taken a unique stance by tackling the end-to-end restaurant management process within a single platform. Furthermore, the flexible pricing offered ensures that any sized business can benefit from the software, unlike most existing solutions that are focused on the management of large restaurants and chains. It's USPs like these that have helped TouchBistro raise hundreds of millions in funding since its founding in 2011.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2022
$109.5m
GROWTH EQUITY VC
Sep 2019
$118.9m
SERIES E
Total funding: $334.9m
Company benefits
- Company Equity
- Generous Time Off Program
- Health Benefits
- Flexible Health and Wellness Plan
- New Parent Support Program
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
- Indoor Bike Racks
Company HQ
Financial District, Toronto, ON
Leadership
Samir Zabaneh
(CEO & Chairman)They joined TouchBistro in 2018 as Chair of the Board of Directors and became CEO in 2021. Previously, they were an Executive VP of Global Business Services at First Data Corporation and CFO at Element Fleet Management, Heartland Payment Systems, Moneris Solutions, Fortress Investment Grouo, and Q9 Networks.
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