Sales Development Representative, Kaizo
€2,800 - €3,400 per month
More information about location
Workforce management platform
Open for applications
Workforce management platform
1-20 employees
Open for applications
€2,800 - €3,400 per month
More information about location
1-20 employees
Company mission
Kaizo's mission is to revolutionize customer service workforces through performance evaluation, actionable insights, QA, and gamification.
Role
Who you are
- This role is ideal for candidates looking to advance their career in Sales within the tech industry, specifically in a SaaS environment
- Native English proficiency is a must
- Bachelor's degree in Business, Marketing, Communications, or a related field
- Previous experience in a similar role is required, ideally with at least 6 months of SDR experience
- Experience specifically in SaaS sales is a plus
- Experience working with CRM platforms like Hubspot is a must, and familiarity with sales tools like Apollo, Lusha, etc., is a definite plus
- Strong commercial acumen and ability to understand customer needs and market trends
- Excellent communication and interpersonal skills, with the ability to engage effectively with prospects and team members
- Highly organised and able to prioritise tasks in a fast-paced environment
- Proactive, self-driven, and eager to take on challenges and learn new skills
What the job involves
- We are seeking a highly motivated Sales Development Representative (SDR) to join our growing Commercial team
- The successful candidate will play a pivotal role in generating new business opportunities and contributing to the company's growth strategy
- You will be at the forefront of our sales efforts, helping to expand our presence and impact globally
- Generate new business opportunities through strategic outreach to potential clients
- Conduct market research to identify and target prospective customers
- Engage with leads via phone, email, and social media, utilizing a consultative sales approach
- Schedule and conduct product demonstrations, showcasing the value of Kaizo to potential clients
- Maintain and manage a pipeline of prospects using our sales tools, ensuring accurate and timely follow-up
- Collaborate with the Sales, Marketing & Customer Success teams to refine sales strategies and approaches based on market feedback
- Conduct Discovery calls with potential clients
- Participate in sales training and workshops to enhance sales skills and product knowledge
Our take
Striving to constantly improve the performance of a customer support team is an essential value for a business, but doing so requires coaching based on actionable insights. Although software that measures performance analytics and produces such insights exists, this often requires staff to work in a particular manner, and without incentive, this is often avoided.
Kaizo provides a Workforce Performance Management (WPM) platform specializing in improving customer support teams through gamification, encouraging staff to track their sales success through "missions". Through this self-tracking approach, businesses are able to capture coachable moments for staff, integrate QA into work processes, and save time on manual reporting.
WPM platforms are nothing new, but Kaizo has taken a unique approach by tapping into the fulfilling feeling that comes with gamification, using this to encourage self-reporting and workflow improvement, whilst providing the data for coachable performance analytics. The company claims that this method allows businesses to improve their customer satisfaction rates by 5%, reduce resolution time by 60%, and save 4-8 hours on reporting every week.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Apr 2022
$6.8m
SERIES B
Jun 2021
$4m
SEED
Total funding: $14m
Company benefits
- Personal development program
- Mentorship program
- Visa sponsorship
- Stock options
- Team activities
- Referral bonus
- Workations
- Free lunch
- Remote work
- Home office setup
- Flexible hours
- Open holiday policy
Company HQ
Weesperbuurt en Plantage, Amsterdam, Netherlands
Articles
Leadership
Christoph Auer-Welsbach
(Co-Founder)Four and a half years experience as Board Chair & Investor for DAN.COM. Co-founded Kaizo as co-CEO in 2018.
Dominik Blattner
(Co-Founder)Over four years experience as Ambassador for City AI. Co-founded Kaizo as co-CEO in 2018.
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