Lead Product Designer, Cleo

• Creative Vision: You’re a big-picture thinker who can imagine and design products that don’t yet exist—but should
• Strategic Design Mindset: You love solving fuzzy problems, identifying opportunities, and designing thoughtful, end-to-end user experiences
• Experimentation-Driven: You’re comfortable with rapid prototyping and low-fidelity testing, and you know how to validate ideas early and often
• Collaborative Energy: You know that the best ideas come from diverse minds working together. You bring people into your process and inspire with your craft
• Customer-Centric: You ground your design decisions in real user needs and are passionate about creating products that genuinely improve lives
• Startup Mentality: You’re comfortable in ambiguity, energized by 0→1 work, and ready to turn vision into scrappy MVPs and prototypes

Desirable

• As a Product Designer in New Bets Discovery, you’ll play a pivotal role in exploring and shaping the future of our offering
• You’ll be at the heart of Cleo’s diversification strategy, designing and validating bold new product ideas that unlock value for our users and open up new revenue opportunities for the business
• This is a high-impact, zero-to-one design role
• You’ll bring fresh thinking, a strong product sense, and a passion for human-centered design to uncover unmet needs and transform early-stage concepts into compelling, testable experiences
• You'll thrive in ambiguity, using your creativity and strategic mindset to design what doesn’t yet exist
• Explore New Product Spaces: Deeply understand user problems, industry trends, and Cleo’s unique strengths to identify whitespace opportunities
• Lead Early-Stage Concept Design: Facilitate ideation sessions, sketch bold product directions, and prototype concepts that redefine what Cleo can offer
• Validate Through Testing: Design and run lean research and testing processes to de-risk assumptions and learn fast from real users
• Collaborate Cross-Functionally: Work closely with product managers, researchers, engineers, analysts, and commercial stakeholders to shape the future of Cleo
• Tell the Story: Craft compelling narratives—visually and verbally—that communicate the value and potential of new ideas to the broader team
• Build the Case: Combine customer insight with strategic thinking and data to advocate for investment in the most promising concepts