Senior People Specialist, Mastercard
$98-158k
Salary varies depending on location
Office located in Purchase, NY or New York City, NY
Global payments technology company
Posted today
Global payments technology company
1001+ employees
Posted today
$98-158k
Salary varies depending on location
Office located in Purchase, NY or New York City, NY
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Demonstrated ability to manage multiple priorities at speed while maintaining high‑quality output
- Strong critical thinking skills and a data‑driven approach to problem solving
- Comfortable operating in fast‑paced, matrixed, and evolving environments
- Excellent written and verbal communication skills, including preparing materials for senior audiences
- Ability to anticipate needs, raise risks early, and drive clarity and alignment across stakeholders
- Strong proficiency with Excel and comfort working with data (pivot tables, trend analysis, modeling)
- Experience with Workday strongly preferred; ability to learn and master new HR tools quickly
- Curious with AI Tools, experience with AI tools is a plus
- Mindset & Work Style
- Proactive, resourceful, highly organized, and able to exercise sound judgment
- Thrives in a role that blends strategic thinking with hands‑on execution
- Operates with discretion, maturity, and credibility in interactions with senior leaders
- Curious, eager to learn, and motivated by supporting a growing and dynamic technology organization
What the job involves
- Mastercard is seeking a Senior People Specialist to support execution of critical people priorities across multiple Technology, AI, and Innovation organizations. This role provides a unique opportunity to gain deep exposure to the People Business Partner (PBP) craft, support a rapidly evolving technology business, and operate in a highly visible space with senior executives
- The individual will work closely with People Business Partners, Centers of Expertise, business leaders, and cross‑functional partners to ensure programs, processes, and organizational initiatives land with excellence. This role reports directly to a Senior Vice President, People Business Partner for Services – Technology, AI & Data
- Success requires strong judgment, high ownership, proactive communication, and the ability to operate with speed, discretion, and precision
- Own timely execution of day‑to‑day People Strategy deliverables for the Services business, ensuring exceptional follow‑through and partnership with PBPs and business stakeholders
- Manage cyclical people processes (Talent, Compensation, Performance Calibration, Organizational Health Inputs) with strong attention to detail, anticipating needs and ensuring readiness across leaders and teams
- Serve as the operational anchor for the PBP team—driving clarity, timelines, coordination, and quality in deliverables
- Support organizational effectiveness and change initiatives, including structure design, transitions, and leadership team enablement
- Help build executive‑ready materials, narratives, and analyses for senior PBPs and business leaders
- Manage discreet, sensitive workstreams with high confidentiality and sound judgment
- Conduct analysis across headcount, cost, attrition, hiring, talent, and engagement data to translate findings into actionable insights for PBPs and business leaders
- Partner with People Analytics and Finance teams to prepare data packs, track key metrics, and proactively surface trends
- Support position management, organizational modeling, and headcount planning
- Draft clear, compelling communications for leaders, employees, and partners
- Coordinate communication workflows and support experience design for major people initiatives
- Ensure HR systems (Workday, dashboards, portals) are leveraged effectively and consistently
- Provide operating leverage to 2-3 PBPs, including preparing materials, synthesizing updates across stakeholders, and driving actions to closure
- Act as an extension of the SVP to help ensure coordination, alignment, and transparency across the Services Technology PBP team
- Partner closely with peers to ensure seamless delivery across workstreams
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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