Head of Sales Engineering and Support, Confiant
$150-200k
+ Stock Option Plan
Cybersecurity for digital ads
Be an early applicant
Cybersecurity for digital ads
21-100 employees
Be an early applicant
$150-200k
+ Stock Option Plan
21-100 employees
Company mission
To make the digital world safe for everyone.
Role
Who you are
- 7+ years of experience in AdTech, with a background at an SSP, DSP or solutions provider
- 3+ years of experience leading teams in technical sales and/or support roles
- Proficiency with SFDC and SQL for reporting and data exploration
- A track record of helping team members grow professionally through mentorship and support
- Experience contributing to pre-sales efforts, delivering engaging technical demonstrations, and designing thoughtful client solutions
- Strong communication and presentation skills, with the ability to make complex technical concepts accessible to a variety of audiences
- Experience collaborating closely with cross-functional teams (Sales, Product, Engineering, and Customer Success) in a dynamic and evolving environment
- A thoughtful approach to problem-solving and strategic thinking, aligning client needs with product opportunities
- A deep understanding of the sales process and how technical expertise drives success
Desirable
- Experience with cloud platforms and integration technologies relevant to AdTech
- Certifications in relevant technologies or sales methodologies
- A history of contributing to product strategy and roadmap planning
What the job involves
- As Head of Sales Engineering and Support at Confiant, you will lead a team of technical experts to drive revenue, align customer success with the sales lifecycle, and advance product innovation
- Reporting directly to the Chief Growth Officer, you will act as the key technical advisor for sales and clients, leveraging your AdTech expertise to define requirements, design integrations, and deliver value
- Collaborating with leadership, you will ensure solutions meet client needs while fostering innovation and growth
- Technical Pre-Sales Support: Lead and mentor the Sales Engineering and Support Teams in technical discussions, product demonstrations, and addressing objections with prospects
- Custom Solution Design: Oversee the design and approval of tailored solutions while collaborating with product and engineering teams to address market needs
- Trial (PoC) Development: Direct the creation and management of Trials (PoCs) to showcase product value and refine offerings based on feedback
- Implementation Planning: Ensure the development of deployment strategies, integration plans, and comprehensive technical documentation for new clients
- Technical Account Management: Guide the team in post-sale technical support, tracking key account value metrics, and identifying upsell opportunities
- Industry and Technology Expertise: Keep the team informed on industry trends, provide strategic insights, and represent the company at high-level events
- Internal Knowledge Sharing: Implement training programs, maintain technical resources, and contribute to product and engineering advancements
- Revenue Focus: Develop strategies to improve win rates, accelerate sales cycles, and support forecasting through technical expertise
Our take
Malvertising is a growing threat, where apps and services are hijacked by malware which causes them to spam their users with unwanted adverts. These can lead to unsafe or counterfeit products or scam sites, or can display fake news and political disinformation, and at a minimum disrupts the security and usability of a service or product. Confiant, a cybersecurity and ad-tech firm based in New York, aims to counter this category of threat with its ad security platform.
Founded in 2013, Confiant isn't new player in this space, and over the years it has built a market leading position. This is thanks to the speed of its threat detection (operating almost in real time) and its comprehensive network of integrations into the internet’s ad tech infrastructure, allowing it to effectively manage the threat of hijacking. This has grown it a customer base of thousands of brands including numerous enterprises such as IBM, Paramount, and MSN.
Indeed, its expertise is needed now more than ever, as generative AI has made malvertising both easier and more effective, with it often being impossible for humans to tell real ads from fake. The company is moving to counter this with educational materials for ad-tech firms and by fortifying its platform capabilities. Thus preventing this rising tide from further damaging trust in brands and institutions while protecting revenue streams for advertisers and publishers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2019
$4.1m
SERIES A
Jun 2017
$0.4m
CONVERTIBLE
Total funding: $5.1m
Company benefits
- Stock options
- Health insurance with dental and vision
- Retirement with an automatic contribution
- Unlimited paid time off
- Flexible working hours
- Sabbatical
- Company sponsored professional development
Company values
- Lead witH kindness
- Be open and Authentic
- Blameless problem solVing
- Work with purposE
- Guided by Fact, not ego
- Powered by aUdacity
- Do the right thiNg
- And importantly, HAVE FUN!
Company HQ
Midtown South, New York, NY
Articles
Leadership
Louis-David Mangin
(CEO)Before co-founding Confiant they were the GM Fitness Network & VP of Business Development at Outcast Media. Previously founded and was the CEO of Grinshot.
Jerome Dangu
(CTO)Was CFO and General Manager of Hi-Media. Before that they were a Supervisor Auditor at PwC.
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