Product Analytics Manager, Pinwheel
$140-168k
+ Equity packages
More information about location
3 days a week in office (Union Square, NY)
API for payroll connectivity
Open for applications
API for payroll connectivity
21-100 employees
Open for applications
$140-168k
+ Equity packages
More information about location
3 days a week in office (Union Square, NY)
21-100 employees
Company mission
To help financial institutions win and keep customers by delivering flawless customer experiences.
Role
Who you are
- 5+ years of experience in product analytics or a related data strategy role
- Expert-level SQL skills and comfort with large, complex data sets
- Deep experience with LookML
- Strong understanding of data architecture, with the ability to ensure accuracy in metric definitions and event capture
- Proven ability to partner cross-functionally—especially with Product, Engineering, and GTM teams—to influence strategic direction
- Track record of proactive insights: not waiting for requests; finding patterns that drive impact
- Excellent communicator, able to distill complexity into clear stories that drive action
- Bonus: experience with DBT and Fintech products
What the job involves
- Pinwheel is looking for an Analytics Manager who will serve as a strategic partner across Product, Engineering, Design (EPD), and Go-to-Market (GTM) teams
- This role goes beyond dashboards—it’s about proactively driving insights, surfacing high-impact opportunities, and shaping product and business strategy
- You’ll help Pinwheel understand not just what is happening in our products, but why, by combining quantitative and qualitative signals, and business context to guide decisions across the organization
- You’ll play a critical role in influencing roadmap priorities, shaping customer best practices, and empowering our teams with clear, actionable insights
- Own analytics across Pinwheel’s product suite, focusing on conversion optimization and understanding customer and platform-level implementation patterns that drive success
- Proactively identify trends, opportunities, and anomalies in product metrics—not just answering data questions; asking better ones
- Develop metrics frameworks and KPI dashboards to monitor product performance, conversion funnels, and integration health across hundreds of partners
- Partner with EPD and GTM teams to translate insights into action, informing product improvements and go-to-market narratives
- Build a deep understanding of customer segments, product placement, and configuration performance to inform best practices for our partners and customers
- Enable Sales and Marketing with case studies and metrics that highlight success factors across high-performing customers and integrations
- Partner with Engineering and Data teams to ensure proper instrumentation, metric definitions, and data model design
- Develop a system to ingest and synthesize qualitative feedback (e.g. Gong calls, Slack feedback, user surveys, and interviews) into unified insights about product opportunities
Our take
Pinwheel builds an API that helps Neobanks access and modify their customers' payroll services. It's primarily focused on enabling easy direct-deposit switches in order to promote a fairer financial system for all.
Pinwheel is laser-focused on perfecting UX and product integration in this area, which has won the company coverage of over 70% of paid Americans, and nearly half of all Neobank direct-deposit switches. This secure market position will help it comfortably expand its client services into other API offerings like income verification.
As the US begins to competitively adopt the Open Banking methods already popular in the EU, Pinwheel has made some strategic partnerships, including Lumin Digital and Bankjoy. These collaborations are driving increased account activation and deposit growth for financial institutions, positioning Pinwheel as a key player in Open Banking methods.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2022
$50m
SERIES B
Jun 2021
$20m
SERIES A
Total funding: $77m
Company benefits
- Full medical, dental, and vision benefits
- 401K for retirement planning
- Paid parental leave
- Unlimited PTO
- Mentorship opportunities
- Free Citibike membership
- Team building initiatives
- Free mental health support
- Pet-friendly and snack-stocked office
- Pre-tax commuter benefits
- Hybrid-first work model
Company HQ
Kips Bay, New York, NY
Leadership
Kurtis Lin
(Co-Founder & CEO)Having studied at the University of California, Kurtis worked for UBS for a year before roles at Idean and Luxe as a General Manager for 2 years. After a year as Head of Business Operations at Volvo, he co-founded Pinwheel in July 2018, where he has served as CEO since.
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