Social Media Intern, Sprinklr
$39-65k
AI-native platform for Unified Customer Experience Management
Be an early applicant
AI-native platform for Unified Customer Experience Management
1001+ employees
Be an early applicant
$39-65k
1001+ employees
Company mission
To empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Role
Who you are
- Rising seniors pursuing communications, marketing, journalism, or a related field
- Strong interest in social media, storytelling, and brand building
- Curious thinkers who want to understand the why behind social decisions
- Confident writers with an eye for creativity and detail
- Organized & proactive in hybrid/remote work environments
What the job involves
- As our Social Media Intern, you’ll gain hands‑on experience building content, shaping channel strategies, listening to real audiences, and responding in real time
- You’ll learn how social media supports advocacy, brand trust, employee storytelling, and moments that matter—both planned and unexpected
- This is a paid 12‑week full‑time summer internship designed for rising seniors who want real experience using enterprise‑level tools, collaborating cross‑functionally, and building confidence in their voice
- You’ll leave with real, publishable work and examples you can confidently include in a portfolio
- What You’ll Work On:
- You’ll contribute to meaningful social media initiatives, including:
- Supporting social channel strategy development—learning how goals, audiences, and platforms work together
- Writing, editing, and creating content that aligns with brand voice, channel norms, and timely moments
- Monitoring conversations, moderating engagement, and practicing social listening using Sprinklr
- Supporting customer, employee, and executive advocacy initiatives, including elements of an associate advocacy program
- Assisting with insights, reporting, and presentations that explain what’s working, what’s not, and why
- Learning how brands prepare for sensitive moments and apply sound judgment during crises or high‑visibility situations
- What You’ll Learn:
- This internship is designed to build both hard and soft skills. By the end of the program, you’ll have experience with:
- Social channel planning and strategy development
- Copywriting and content creation for multiple platforms
- Social listening, moderation, and community engagement best practices
- Using Sprinklr for publishing, advocacy, and insights
- Understanding brand guardrails, decision‑making, and risk awareness
- Tools & Platforms You’ll Use:
- Sprinklr (publishing, listening, advocacy, and insights)
- Microsoft Suite, including Copilot
- Native analytics tools across supported social platforms
- Collaboration tools to support remote, cross‑functional work
Our take
Sprinklr is an established CXM provider, offering a long-standing, purpose-built platform that boasts enterprise-class security, governance and privacy. It uses a suite of professional services to ensure that customers consistently find a return on their investments and reach new levels of success as a business.
There are a number of CXM software companies on the market, including Zendesk, Satmetrix and IBM Tealeaf, all offering companies the means to manage and improve customer experience via online platforms. However, Sprinklr has drawn a number of big-name corporate clients, including Microsoft, Nike, Netflix, McDonalds, Marriott and more.
The company has also garnered enormous investments over the last decade, and is now valued at $1.3B. With over 1,000 enterprises globally, including over 50% of the Fortune 100, the company is poised well to continue with its established success.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2020
$150m
CONVERTIBLE
Sep 2020
$200m
GROWTH EQUITY VC
Total funding: $578.5m
Company HQ
Hell's Kitchen, New York, NY
Leadership
Rory Read
(CEO & President)Previously, Rory was CEO of Vonage/Ericsson. Prior to that, he spent 5 years at Dell in various roles, including COO and EVP Chief Integration Officer.
Anthony Coletta
(CFO)Prior to joining Sprinklr in 2025, Anthony spent 18 years at SAP, joining in 2006 as a Senior Controller of Field Organisation & Global Functions before working his way up to the role of Chief Investor Relations Officer.
Amitabh Misra
(CTO)Amitabh previously served as the VP of Engineering, Experience Cloud at Adobe and as the CTO, Chief Architect and Head of Engineering at Snapdeal. He also Founded GoFro where he served as the CEO for 3 years.
Arun Pattabhiraman
(CMO)Previously, Arun was an Advisor at ThoughtSpot, a CGO at Freshworks, and CMO at Hotstar. He also spent nearly 7 years at InMobi in various roles, including Director of Product Marketing and CMO.
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