Principal Data Platform Software Engineer, ServiceNow

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
• In depth knowledge of computer and general systems architecture (threads, networking, kernel, memory, etc.)
• Excellent skills in object-oriented programming, strong C/C++ and strong SQL knowledge
• In-depth understanding of the internals of one of the following databases or systems: PostgreSQL, MariaDB/MySQL, Oracle, AWS Aurora, AWS RDS, Redshift, AlloyDB, Spanner, or similar products
• Experience in test-driven development
• Solid understanding and experience with agile software development methodologies and working in a large, ambitious team
• Ability to handle multiple competing priorities in a fast-paced environment
• Skill to manage your own complex tasks, know when to synchronize and re-align with the other architects, and lead team members working with you
• Strong problem-solving and analytical skills and the ability to communicate them effectively
• A passion for learning new technologies and an itch to code
• Experience working with at least one of OS kernel, memory manager, multi-threaded software modules, or distributed systems
• 10+ years of experience developing professional software
• Experience with deep knowledge of database systems
• Proven track record of delivering modules or software features end-to-end
• Proficiency in C/C++ and SQL

Desirable

• ServiceNow’s RaptorDB, based on PostgreSQL, acts as a foundational data layer that allows ServiceNow customers to process massive volumes of transactional data on the Now Platform in real time
• It adds analytical capabilities to meet advanced reporting and data mining needs
• This team is building the core of RaptorDB, a HTAP or OLxP database that is perfect for the type of workloads ServiceNow runs
• Even the smallest optimization can have a dramatic impact on our customers and our bottom line
• We are looking for an experienced database architect with C/C++ knowledge who wants to contribute to designing and building the very core of RaptorDB
• You will work in a team of highly experienced architects to guide the team solving challenging problems
• Our work is based on extending PostgreSQL with significant in-house enhancements and unique features
• This is your opportunity to co-author cutting edge database software used at massive scale
• You’ll collaborate with our RaptorDB teams with 15+ dedicated database-internals engineers
• Build the next-gen database platform using and contributing to the latest open-source technologies
• Analyze storage/memory/compute performance and scalability bottlenecks in the system and build targeted software solutions
• Develop complex and creative solutions with quality modern C/C++ code and a highly automated build and test infrastructure
• Improve reliability and observability by designing and building self-diagnostic and self-healing system capabilities
• Partner with core and cross-functional teams to create the next-generation database engine powering ServiceNow