Account Manager, Whatnot
German-speaking
Live stream platform & marketplace
Posted today
Live stream platform & marketplace
501-1000 employees
Posted today
501-1000 employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- You have 5+ years of experience working in sales and/or account management function, specifically working with top business partners streamers, and/or creators
- Fluent in German & English (written & spoken) with a deep understanding of the DACH Market
- Specific knowledge of Salesforce, AirTable, Sigma, and other tools to expertly manage your accounts
- Strong project management, organization, and stakeholder engagement skills, including multitasking to lead and execute multiple projects in parallel
- Experience in planning and leading strategic initiatives in close partnership with cross-functional teams and drive execution
- Exceptional interpersonal skills and ability to work effectively with internal and external stakeholders, building strong functional relationships based on trust and respect
Desirable
- Be a Whatnot seller or entrepreneur yourself
- Past experience growing and scaling Account Management teams within an organization
- Passion for creator communities and/or existing Whatnot product categories (specifically fashion, toys, collectibles or TCG)
- Experience buying and selling in online marketplaces
What the job involves
- Our Account Management team is responsible for driving business growth and fostering deep relationships with our sellers on Whatnot
- This role will involve collaborating with some of the most influential and exciting partners in the ecosystem, where you'll be building near and long term strategies to drive growth and innovation for sellers and partners
- We are seeking an experienced account manager who is a self-starter, thrives in ambiguity, and is passionate about sellers, people, and shaping the future of e-commerce
- Develop and nurture strong seller relationships to support the business through a consultative approach
- Deeply understand sellers' business, seller growth opportunities, seller marketing, and exec-level coaching needed to help Whatnot sellers achieve high growth goals
- Grow seller business through clear, data-driven POVs, and recommendations that align with overall business and company goals
- Manage a targeted book of business and develop a strategy for both short and long-term sustained success. Drive in-quarter business growth and product adoption
- Partner with cross-functional teams across the organization to share insights and learnings from our sellers. Advocate for our sellers and their needs, clearly articulating business and revenue impact and needs to unlock growth
- Perform project management on initiatives across a variety of cross-functional team stakeholders and drive projects to successful outcomes
Our take
The collectable toy market is large, and Whatnot has built a unique social platform that enables sellers to use livestreams to showcase their products and reach more buyers. The company’s focus is on collectable toys, some of which are rare and can cost thousands of dollars. It's also expanded to sports cards, coins, comics and more.
The idea of Whatnot was led by buyer trends. Instagram's live feature became a popular place for selling toys and trading cards, but of course was not set up to facilitate bidding or handling payments after a sale occurs. Whatnot combines live showcasing with follow-up sale capabilities, thus serving the community in a more novel way than established collectibles market players such as eBay.
The company has grown fast. It was established in 2019 and has already expanded from its original category - Funko Pop figurines - to Pokemon cards, pins, sports cards, and many more. There is still plenty of scope for expanding into new categories, as the company aims to establish itself as the go-to for this large niche, which will be facilitated by the strong levels of funding that Whatnot has raised.
Steph
Company Specialist at Welcome to the Jungle
Insights
54% employee growth in 12 months
Glassdoor (4.9)
Trustpilot (4.3)
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Marina del Rey, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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