Product Analyst, ezCater
$120-146k
OTE
Offers stock options
More information about location
Online marketplace for business catering
Open for applications
Online marketplace for business catering
501-1000 employees
Open for applications
$120-146k
OTE
Offers stock options
More information about location
501-1000 employees
Company mission
To provide businesses with access to high-quality and fast corporate catering, 24/7.
Role
Who you are
- 3+ years of relevant quantitative or technical analysis experience, preferably in product analytics or e-commerce
- Demonstrated experience solving ambiguous, high-impact business problems independently
- Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (Python preferred)
- Proficiency in site analytics and experimental test design
- Knowledge of modern data exploration and visualization tools like Snowflake, Tableau, and Sigma
- Effective communication skills to convey data insights across different audiences
- Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders
- Strong organizational skills, time management, and multitasking capability
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings, and other events, when applicable
What the job involves
- Join us as an Analyst II, Product in our thriving Product Analytics team, where you'll unleash the power of data to fuel innovation
- Collaboration is at the heart of what we do, with Product Analytics serving as strategic thought leaders to stakeholders across Product Management, Design, User Research, Engineering, Marketing, Operations, and Finance
- You'll be the trusted partner of a skilled peer group, playing a pivotal role in surmounting complex analytical challenges that fortify our product and technology strategie
- This role isn't just about data; it's about driving innovation and making a tangible impact
- Data is our compass, guiding every decision, especially within our product endeavors. If you're passionate about funnel analytics, conducting A/B experiments, causal analysis, and delivering insights which manifest in product decisions and customer impact, then we are excited to connect with you
- Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus while driving alignment across Product, Engineering, Design, and Finance
- Analyze all aspects of ezCater’s product and site funnel, identifying points of friction, areas of opportunity, turning your analysis into a prioritized roadmap
- Partner with Product Managers and Engineers to quantify opportunities, define success metrics, and deliver recommendations to be built into the product experience and influence the product strategy
- Design, implement, and review experiments (A/B, multi-armed bandit, etc.) to measure impact and uncover future opportunities for iteration and optimization
- Use data-driven analyses, A/B tests, and statistical models to uncover customer behavior insights, optimize product strategies, and deliver tangible customer impact
- Root cause changes to business performance, partnering with stakeholders to deliver upon north star metrics and achieve organizational goals
- Navigate trade offs with imperfect data while working with data platform peers to improve data quality and governance
- Leverage AI to accelerate analytics throughput and expand your blast radius
- Share product domain expertise, raising the technical and analytical bar, acting as a thought leader and mentor to peers for collaborative growth
Our take
ezCater is an online marketplace app that provides catering options for businesses, working with food providers who enter their menus onto the app for customers to browse. ezCater sends each store its orders and handles customer service while the food providers fulfil the orders.
ezCater profits by charging a small commission on all orders that restaurants fulfil. The company counts JLL, RingCentral and the San Francisco 49ers among its customers. It previously fuelled expansion through acquisitions such as online catering platform GoCater in 2018 and MonkeySoft Solutions in 2019.
ezCater has enjoyed strong growth, in part by focusing on meal deliveries to a growing hybrid workforce as an employee benefit. It has been eyeing an IPO for some time, though these plans are yet to come to fruition. In the meantime, it has continued to develop its technology and unveiled a new supplier diversity program to uplift small businesses owned by underrepresented groups.
Steph
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Dec 2021
$100m
SERIES D
Apr 2019
$150m
SERIES D
Total funding: $433.9m
Company benefits
- Health and wellness: Taking care of yourself and your loved ones comes first. Our competitive benefits package includes medical, dental, and vision; extensive voluntary options; and mental health resources.
- Compensation: We pride ourselves on our competitive offer packages, and take our commitment to pay transparency seriously. All full-time employees receive equity, a 401(k) match, and a monthly stipend to use towards commuting and remote work expenses.
- Parental support: We offer 12 weeks fully paid parental leave with additional paid time for delivery recovery. We also offer a family planning benefit that provides financial assistance for qualified family forming services.
- Full bellies: For employees working from our Boston office, we offer a lunch stipend via Meal Program. And fully stocked fridges all day, everyday.
- Time off: We offer flexible vacation plus 14 paid holidays. Every 5 years our people are eligible for an ezBreak, a fully-paid 4 week sabbatical and $5,000 bonus.
- Growth and development: We offer professional development opportunities through Skills Accelerator, our internal upskilling program, along with company-wide, department specific leadership trainings. We take internal mobility seriously – you can move sideways, you can move up, and there are always new opportunities to learn.
Company HQ
Financial District, Boston, MA
Leadership
Stefania Mallett
(Co-Founder & Director)Former CEO of the company. Studied at MIT before spending 20 years in leadership positions at firms including IntraNet, Taskmail, More than Words, and InSite Marketing Technology.
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