Sales Engineer, UpGuard
$90-110k
+ Quarterly bonus
More information about location
Third-party risk and attack surface management platform
Be an early applicant
Third-party risk and attack surface management platform
101-200 employees
Be an early applicant
$90-110k
+ Quarterly bonus
More information about location
101-200 employees
Company mission
To give businesses a full and comprehensive view of their risk surface.
Role
Who you are
- We’re looking for a driven individual who possesses an inquisitive mind and excellent technical knowledge
- At least 2-3 years of experience in either a Sales Engineer, Solutions Consultant or technical customer support role at a B2B SaaS company
- A solutions-driven problem solver who is innately curious and seeks to understand WHY
- Proven ability to deliver product demonstrations and presentations to customers
- Excellent written and verbal communication - this is a customer-facing role and you will be speaking directly to customers as part of the trial process
- A high degree of technical aptitude and an intrinsic willingness to learn
- Ability to give and receive feedback - you will collaborate cross-functionally across the organization to drive process improvements
Desirable
- Information Technology or Software Engineering degree
- Experience or a keen interest in cybersecurity
What the job involves
- We are looking to further expand our Sales Engineer function in the US, to support our growing sales team
- As a Sales Engineer at UpGuard, you will be the central technical point of contact for customers progressing through our sales funnel
- By joining the Sales Engineer team in the US, you'll have a critical role in enabling our Account Executives and ensuring our customers have a world-class experience
- As part of the Revenue Operations team, your goals will be to build, implement and iterate on processes to support and scale the Sales function to achieve revenue targets
- You will drive product activation during trials by providing an excellent experience to our customers and ultimately assist the sales team with closing new business by doing the following:
- Support prospects during trials/proof of concepts (POC) of the platform
- Identifying prospect pain points and challenges during trials/POCs of the platform while also defining their goals and influencing their requirements
- Be the technical point of contact for any support queries during the trial process
- Assist with customer security assessments, RFPs, and business cases as required
- Work collaboratively with the team to improve the trial/POC experience for our customers by identifying key insights, trends, and areas of improvement in the trial process and developing solutions to mitigate them
Our take
Data protection is an essential part of maintaining an online business, but many organizations are misled into believing that they must only protect their own use of their first-party data. However, a large amount of enterprise risk is in fact associated with the third and fourth party usage of this sensitive data, and software that monitors this is relatively uncommon.
UpGuard provides a digital platform for the management of third-party risk, providing dashboards that facilitate the monitoring of data being used by vendors, security questionnaires, and other third parties. The company provides three product packages that focus on risk management, data breaches and security services, each designed with visual interfacing to provide accessible and actionable insights.
Whilst many software packages on the market aim to protect internal security and data breaches for clients, UpGuard has found a gap in the market by automatically identifying when third-party use of data has become problematic. The startup's technology was praised for identifying and informing users of the leaking of over 38 million records linked to Microsoft Power Applications.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2021
$19m
SERIES B
Aug 2016
$17m
SERIES B
Total funding: $46m
Company benefits
- Sorry, no ping-pong tables or bean bags. We've designed our benefits program to help you look after yourself
- Free lunches and coffee
- Gym reimbursement
- Flexible work arrangements (work-from-home)
- A 401(k) plan, health, dental, and vision benefits (US employees)
Company values
- Care about our team - Understand what matters to our employees. Give them what they need to do their best work
- Be excellent to each other - No games. No bullshit. We rely on our peers to improve. Be open, honest and kind
- Pride in what we do - Value quality and integrity in everything we do
- Don't #!&$ the customer - Understand customers' stated and unstated needs. Make them wildly successful
- Do the impossible - Be energized by difficult problems. Revel in unknowns. Ask "Why?", but always question, "Why not?"
Company HQ
Old Mountain View, Mountain View, CA
Articles
Leadership
Mike Baukes
(CEO)Entrepreneur and consultant, former Co-Founder/Co-CEO at ScriptRock and Mentor at Startmate.
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