Senior Manager of Payments Strategy & Analytics, eBay
$115.2-200.8k
Salary dependent on location
Leading online marketplace
Open for applications
Leading online marketplace
1001+ employees
Open for applications
$115.2-200.8k
Salary dependent on location
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Proven leader with at 8-10 years of overall experience and at least 7-8 years of experience in the payment/financial services industry– preferably 2-3 years at a top strategy consulting firm
- Bachelor degree required; MBA or equivalent preferred
- Has in-depth knowledge cost-of-payments drivers, and is well-versed with data elements that are critical in driving cost of payments
- Proven track record in driving data-driven payments strategies, especially in cost-of-payments and proficient in leading execution of key initiatives
- Proficient in knowledge of network interchange fee programs, has thorough understanding of cost of payments, including payment processor and acquirer reports
- Comfortable managing with ambiguity and able to drive in a highly cross-functional and fast-paced environment
- Strong ability to influence partners, lead key meetings with large groups and drive decision-making
- Must possess a high level of responsibility and accountability
- Self-starter with the ability to work independently
What the job involves
- At eBay, you will be part of a purpose driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you are an integral member of a growing organization that inspires passion, courage and innovation - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world
- EBay is looking for a seasoned payments strategy professional that will lead cost of payments optimization and insights for the payments business
- You will be part of the Cost of Payments and Strategy team that drives critical initiatives and business insights for the payments organization
- You will bring both process and content leadership to strategic projects and act as the primary point person for product and finance teams for payments strategy
- The ideal candidate has a track record of making pragmatic, concrete recommendations with real world implementation experience
- It is critical for the role that the candidate has strong analytics, critical thinking and is excellent in developing creative/ out-of-the-box and well-thought-out solutions for challenging business problems
- Payments Strategy: Develop payments strategies to optimize and reduce cost of payments for financial services business at eBay
- Scope: Cost of payments strategies covering credit and debit cards, payment wallets, bank payments, alt-pays, payments processing, cross-border trade and seller payments
- Planning: In close partnership with product, partnerships, finance and risk partners, create a three to five year plan on cost of payment optimization initiatives that support the long-term strategy; including product and service offerings, experiences and capabilities; partner with key partners to ensure that execution is in alignment with the strategy. Work with PMO teams to ensure project alignment, resourcing and scheduling of the critical initiatives
- Critical initiatives: Create base cases for cost reduction initiatives and inform the thinking via discussions with cross-functional partners, tracking industry trends with a view to create best-in-class cost optimization framework for eBay
- Support: Provide assistance to partnerships and business development team in their contract negotiations and provide both strategic and analytic inputs to them as needed, by closely working with the reporting and insights team. Collaborate with the partnerships team in helping monitor and track contract compliance with-respect-to cost of payment implications (e.g. PIN-less debit, dues and assessments etc.). Provide assistance to the finance team on budget submissions and quarterly forecasting cycles, and to partnerships and business development team in their contract negotiations and provide both strategic and analytic inputs to them as needed - by closely working with the business analytics team
- Monitoring: In close collaboration with the reporting and dashboards team, build out the vision for comprehensive tracking and monitoring mechanisms for cost of payments for payments business at eBay
- Updates: Provide regular updates to the payments organization leaders around key trends and troubleshoot instances where there was a sudden change in
- Card network mandates: Be the primary point of contact to assess impact on cost of payments resulting from bi-annual card network mandate changes in April and October
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
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