Solutions Architect, Gong
Professional Services Sales
$106.3-157k
Willingness to travel required
Revenue intelligence platform
Open for applications
Revenue intelligence platform
1001+ employees
Open for applications
$106.3-157k
Willingness to travel required
1001+ employees
Company mission
To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.
Role
Who you are
- 4+ years selling and positioning Professional Services
- 7+ years in a Professional Services or consulting organization
- Experience in scoping, sizing, and negotiating structured SOW’s
- Experience in a fast paced, fast-growing & dynamic environment
- Experience with various architectures (Web, Cloud, Integration) and methodologies
- Experience with or knowledge of various API & data integration approaches
- Experience with SaaS applications that support Enterprise business processes
- Possess CRM experience or knowledge (Salesforce.com or Dynamics preferred)
- Understanding and experience in sales strategy
- Attention to detail and ability to prioritize and plan effectively
- Strong ability to interface at a senior level with ease
- Excellent communication, interpersonal skills, and eloquent writing skills
- Excellent presentation skills
- Bachelor's Degree
- Willingness to travel
What the job involves
- We are seeking a dynamic pre-sales all-star who enjoys scoping and positioning Professional Services offerings to fit the needs of both new and existing Gong Customers. You will have an extraordinary opportunity to shape and build our Pre-Sales Solution Architecture processes and methodology. The ideal candidate will be able to drive services sales opportunities into commercial and enterprise deals and will be able to grow the services revenue for new and existing clients.
- As a motivated and experienced self-starter, this individual will educate clients about our vision and partner with internal teams, Gong prospects and clients to lead strategy and sales of professional services. You will provide a consultative approach to drive implementation and post-go-live strategies leveraging the entire Gong services portfolio.
- The Pre-Sales SA will partner internally with Account Executives (AEs), Solution Engineers (SEs), PS Management, Engagement Managers (EMs), and Technical Architects (TAs) to develop winning professional services proposals and statements of work (SOW) that deliver desired outcomes and continual successful use of the Gong platform for our customers
- If you have Professional Services sales and delivery experience, let’s connect!
- Work collaboratively with our account executives and sales engineering teams to appropriately position consulting services to Gong Customers
- Map Customer business objectives and use cases to the correct implementation package(s)
- Drive functional and technical discovery to create and negotiate Statements of Work (SOW) and change orders that deliver desired customer outcomes
- Engage with Legal to develop all client-facing agreements
- Present implementation, optimization, and expert services recommendations
- Collaborate with our Partners to ensure we are delivering successful outcomes
- Promote, educate, and position Professional Services as a paid offering both internally and externally
- Grow services revenue for new and existing clients
- Expand and grow business relationships with new clients, existing clients, and the internal Gong Sales team
- Execute plans to increase Services offerings, promote exposure, and identify key market opportunities and growth areas
- Maintain product expertise across the Gong product line, API’s, and integrations
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Weekly wellness events
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(CEO)Former CMO at Panaya and CEO at SiSence.
Eilon Reshef
(CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
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