Demo Solutions Engineer, Gong
AI OS for revenue teams
Be an early applicant
AI OS for revenue teams
1001+ employees
Be an early applicant
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- 5+ years in a demo engineering/sales engineering role. Or a combination of pre-sales and other relevant work experience involving program and project teams
- In-depth knowledge of sales processes and personas that support a revenue organization to ensure data is aligned with customer outcomes
- Experience with demo frameworks (e.g., 6 Habits of Highly Effective Demo Leaders, Demo2Win, etc.)
- Experience with demo solutions such as TestBox, Demostack, Saleo, Consensus, etc
- Experience solving tough technical and integration challenges
- Experience creating and maintaining demo datasets, scripts, and recordings
- Experience working with and presenting to senior audiences in a professional and articulate manner
- Experience in creating processes and enabling internal teams on these processes
- Solid track record of creating and managing programs and projects with tight deadlines
- Excellent verbal and written communication skills
- Strong interpersonal and teamwork skills
- Fast Learner, adaptable, highly tolerant of change
What the job involves
- The Demo Solutions Engineer is a high impact role at Gong that is built to transform how we show the power of Gong to prospects, customers, and partners. As our Demo Engineer, you’ll be the go-to expert behind the tailored, story-driven demos that fuel our entire sales cycle and customer journey
- You’ll collaborate closely with Sales, Product, Engineering, and Partner teams to design demo environments that don’t just show Gong’s value; they prove it in real time. This role gives you a front-row seat to Gong’s full product suite and the chance to influence how it’s experienced by every GTM team member and external partners
- Partnering with GTM, Marketing and Product teams: Build and maintain demo solutions that illustrate the value of the Gong platform. Ensure there are demo solutions for each persona that benefit from Gong. Document demo workflows and build additional content, as needed, to show customers how to leverage Gong for specific use cases
- Partnering with our 3rd Party Provider: Gather data requirements to support demos, work with our solution provider to upload data for demos, and test various demo workflows for accuracy
- Partnering with our Gong Product team: Work to identify new feature functionality being released in each of our products. Update demos to reflect new features and business value that can be derived
- Partnering with Gong Engineering: Maintain the demo environments to ensure uptime and submit tickets in support of platform enhancements and issue resolution
- Communicate new demo features and solutions to the field on a regular basis
- Partner with our 3rd Party Provider: To set up customer sandboxes, configure them as needed, analyze usage of sandboxes, and report back to the sales and customer success teams
- Maintain sandbox environments: creating and deleting unused customer sandboxes
- Communicate sandbox usage to field teams
- Participate in initiatives, ensuring the internal sales team has everything needed on the front line
- Create and deliver content for Sales and Presales teams to use in selling efforts
- Conduct demos, as necessary, to enable internal teams
- Conduct demos, as necessary, to support conferences and analyst reviews
- Help lead and own demo-based initiatives, including building project timelines and setting deliverables
- Identify project challenges/risks and ways to overcome them
- Report on project status and barriers and present insights/results to Presales Leadership & GTM Demo Committee
- Research emerging markets / new verticals and the challenges facing specific buyer personas within Gong’s target markets
- Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users
- Additional Assistance to Presales Team as needed:
- Contribute reusable assets to the Sales Engineering team and the company at-large
- Assist prospects and customers with Business Assessments (POCs, Pilots)
- Assist with RFPs and questionnaires in the context of sales cycles
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 69 more jobs at Gong