Product Manager, LegalZoom
Compliance
$104.3-121.7k
More information about location
Online legal advice platform
Job no longer available
Online legal advice platform
1001+ employees
Job no longer available
$104.3-121.7k
More information about location
1001+ employees
Company mission
To transform how people navigate the legal system.
Role
Who you are
- Are you a Product Manager who is customer-obsessed, and passionate about scaling a business?
- Are you excited to roll up your sleeves to execute, test and learn fast with the team? Have you built experiences that surprised and delighted your customers?
- Proven track record of building and delivering successful ecommerce/tech products, ideally 2-4 years of product management experience
- A data-driven mindset, with the ability to interpret the data in-context and model changes. You make the recommendation and you act on it, with proven experience utilizing metrics & insights as tools for informed decision-making
- Ability to leverage strong problem-solving and analytical skills to transform challenging user experience, business, and technology problems into actionable paths
- Outstanding storytelling and communication skills, with the ability to adapt your style as you work with others up, down, and alongside you in the organization
- Background in consumer-focused products, or products focused on SMB end-users
What the job involves
- In this role, you will partner with engineering, product design, product marketing, data science and other cross-functional teams to remove the confusion for our customers and build their confidence
- You will focus on SMB product experiences, likely running a myriad of tests to learn the best ways to solve customer problems with LegalZoom solutions
- You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio
- This is an opportunity to make a big impact on the lives of our small business customers and truly unleash entrepreneurship
- Take a hands-on approach to leadership of your projects. You’ll own planning and end-to-end execution of features/programs, working with cross functional partners. You’ll define the roadmap and inspire the team to execute
- Focus on improving customer satisfaction, and by doing so, you’ll also enable a long-term relationship with LegalZoom beyond the point of formation
- Be intimately connected with, and a champion for, our customers
- Possess a learn fast, fail fast mindset – identify, then focus on the key opportunities. You’ll understand risk, and recognize when to ship fast and iterate from there
- Leverage data and insights to drive quality customer experiences and business outcomes
- Understand your funnel and be able to diagnose problems and lead brainstorming sessions for solutions
Our take
LegalZoom is an online legal technology service that can help people create their own legal documents. It believes legal advice and services should be clear, easy-to-understand, and affordable, and provides services to help people make a will, start a business, lodge a trademark application, and more.
LegalZoom has helped millions of people who otherwise could not hire a lawyer with its extensive range of legal solutions. It competes with a handful of other companies, such as IncFile and Rocket Lawyer, that also provide online legal technology.
Despite operating in a competitive market, LegalZoom has continued to expand, helped in part by growing demand for digital legal solutions, Its 2021 IPO provided further momentum, allowing it to scale its operations and invest in new growth opportunities.
Most notably, the company has now been named the provider of 'legal help' for Perplexity - a partnership that could potentially reshape how consumers and small businesses discover and engage with legal services, positioning legal support as something more accessible.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2011
$66m
SERIES B
Mar 2007
$45m
SERIES A
Total funding: $111m
Company benefits
- Remote-friendly work, encouraging time outside the office to relax and recharge
- Comprehensive health benefits, including mental health and fertility care
- A culture of growth, fostering learning and development and opportunities to give back
Company HQ
Old Mountain View, Mountain View, CA
Leadership
Jeff Stibel
(CEO)Jeff has been the CEO of LegalZoom since 2014. Alongside this role, he is also a Partner at Bryant Stibel, on the Board of Trustees at the Natural History Museum of Los Angeles County, and a Chairman at The BrainGate Company.
Noel Watson
(COO & CFO)Noel joined LegalZoom in 2020 as CFO, adding COO to his title in 2024. Prior to this, he was the CFO at TrueCar and VP of Finance/Chief Accounting Officer at TripAdvisor.
Nicole Miller
(CLO & General Counsel)Nicole joined LegalZoom in 2020 as a General Counsel, adding CLO to her title in 2024. Prior to this, she spent 6 years at The Honest Company, joining in 2014 as a Senior Corporate Counsel before becoming VP of Legal Affairs and Associate General Counsel in 2016 and then moving into the role of General Counsel in 2018.
Prior to joining LegalZoom in 2021, Sheily was the VP of Global Human Resources at Activision Blizzard. She also spent nearly 10 years at Google in various roles, including Director of Global Trust & Safety Operations.
Daniel Lysaught
(CMO)Daniel joined LegalZoom in 2022 as a VP of Growth Marketing before stepping into the role of CMO in 2023. Prior to this, he was a VP of Growth Product & Marketing at Good Eggs. He also spent 6 years at TrueCar in various roles, including Senior Director of Strategic Partnerships & Marketing and VP of Customer Acquisition.
Kathy Tsitovich
(Chief Corporate Development & Partnership Officer)Prior to joining LegalZoom in 2020, Kathy spent 21 years at Intuit. While there, she held a number of roles, including VP of Consumer Group and Business Development.
Aaron Stibel
(CBO & CCO)Alongside LegalZoom, Aaron is a Founding Partner at Bryant Stibel, a Board Member at RBmedia, and an Advisory Board Member at Tufts University.
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